Product Manager - Technical Security

JPMorgan Chase - Jersey City, NJ

Full-time - Senior

Jersey City, NJ

Credit Intermediation and Related Activities

About the position

The Senior Product Manager - Technical Security role at JPMorgan Chase is a pivotal position within the Global Security: Technical Security team. This role is responsible for guiding various products related to physical security technologies, including access control, alarm monitoring, and video surveillance. The successful candidate will leverage innovative technologies to address complex security challenges and manage multi-million-dollar initiatives, ensuring alignment with strategic goals and stakeholder expectations.

Responsibilities

• Provide thought leadership and define strategic direction for a suite of integrated enterprise-level cyber physical systems.
• Manage multi-million-dollar projects to delivery in support of major Technical Security initiatives across the firm; tracking key dates and progress and assist in preparing PowerPoint presentations for senior leaders.
• Support design, build, manage, and configure physical access control and video surveillance ecosystems.
• Engage and influence third party vendor roadmaps.
• Think critically and evaluate innovative technologies and use cases.
• Configure and perform iterative testing of large populations of security devices.
• Craft exciting, polished, and articulate PowerPoint presentations for executive leaders.
• Perform complex reporting data analysis; understand/synthesize/infer/present results.
• Work with internal training partners to guide updates to job aides and operating procedures, collect and analyze metrics and prepare technical documentation.
• Support the Product Owners with compliance and audit tasks such as maintaining KPIs and providing supporting evidence of control completion.

Requirements

• 8+ years' experience with project, program, and/or product management; ideally in Technical Security.
• Strong critical thinking and decision-making skills.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks and learn new software, hardware, and processes quickly.