Product Manager - Technical Security

JPMorgan Chase - Columbus, OH

Full-time - Senior

Columbus, OH

Credit Intermediation and Related Activities

About the position

The Senior Product Manager role within the Global Security: Technical Security team is a high-energy position responsible for guiding various products in strategic security technologies. This role requires strong critical thinking, decision-making, and communication skills, as well as the ability to work independently in complex environments. The successful candidate will manage multi-million-dollar projects, engage with vendors, and utilize innovative technologies to enhance physical security across retail and corporate environments.

Responsibilities

• Provide thought leadership and define strategic direction for integrated enterprise-level cyber physical systems.
• Manage multi-million-dollar projects to delivery in support of major Technical Security initiatives, tracking key dates and progress.
• Support design, build, manage, and configure physical access control and video surveillance ecosystems.
• Engage and influence third-party vendor roadmaps.
• Think critically and evaluate innovative technologies and use cases.
• Configure and perform iterative testing of large populations of security devices.
• Craft polished PowerPoint presentations for executive leaders.
• Perform complex reporting data analysis and present results.
• Work with internal training partners to guide updates to job aides and operating procedures.
• Support Product Owners with compliance and audit tasks, maintaining KPIs and providing evidence of control completion.

Requirements

• 8+ years' experience with project, program, and/or product management, ideally in Technical Security.
• Aptitude to multi-task and learn new software, hardware, and processes quickly.
• Demonstrated proficiency in transforming business needs into custom software solutions.
• Deep understanding of Agile methodologies, including scrum and Kanban.
• Knowledge of physical security technology systems (Access Control, Video Systems, Intrusion Detection) and basic IT networking.
• Outstanding communication and presentation skills, both written and oral.
• Proven ability to build and maintain effective working relationships with team members and stakeholders.
• Strong proficiency with Microsoft Office Suite, specifically PowerPoint, Excel, and Project, as well as SQL or similar database tools.
• Experience implementing physical, technical, and administrative controls.
• Bachelor's degree in computer science, Engineering, or a technology-related field.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching