Product Manager, Technical

$103,400 - $186,400/Yr

T-Mobile US - Frisco, TX

Full-time - Mid Level

Frisco, TX

10,001+ employees

Telecommunications

About the position

The Product Manager, Technical at T-Mobile is a pivotal role that combines strategic vision, technical expertise, and customer advocacy to drive the development and execution of internal and external products, platforms, and services. This position is responsible for identifying customer needs, assessing technical feasibility, and aligning business goals to deliver innovative products that enhance customer experiences. The role requires collaboration with cross-functional teams to ensure successful product delivery and market readiness, while also maintaining a focus on continuous improvement and customer satisfaction.

Responsibilities

• Owns product end to end for products or features with moderate level of complexity and scope.
• Conducts market research and drives end user product research.
• Partners with business and internal/external collaborators to understand current customer experience and identify areas of opportunity.
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities.
• Uses rapid hypothesis driven testing methodologies to advise direction and prioritize investment.
• Develops and maintains current understanding of tech trends and assesses their impact on the product roadmap.
• Communicates, influences, and sells ideas at various levels, including delivering product presentations.
• Translates product/platform strategy by writing detailed features and user stories for development teams.
• Collaborates with PM and Dev leaders to design effective Agile delivery teams.
• Owns and handles product backlog and priorities with business partners.
• Generates and maintains dashboards and reports that monitor product health and success metrics.

Requirements

• Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience.
• 3+ years experience in a hands-on technical role writing production code, solution engineering, or technical architecture.
• 5+ years of relevant Product Management experience in an agile software product development environment.
• Proven success in delivering software with Agile Scrum methodologies.
• Strong requirements elicitation and technical writing skills.
• Experience with agile backlog/project management tools.
• Ability to connect with leadership and present technical information clearly to various audiences.
• Strong analytical skills with the ability to identify and synthesize product use data.

Nice-to-haves

• Vendor Management
• PowerBI
• SharePoint
• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Agile Certified Practitioner (PMI-ACP)

Benefits

• 401(k)
• AD&D insurance
• Childcare
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Family leave
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Tuition assistance
• Short- and long-term disability
• Voluntary life insurance
• Pet insurance
• Mobile service & home internet discounts