Product Manager

$114,400 - $124,800/Yr

Robert Half - Orlando, FL

Full-time - Mid Level

Orlando, FL

11-50 employees

Administrative and Support Services

About the position

The Product Manager role at Robert Half focuses on enhancing the digital experience for guests and partners. This position is crucial in shaping the product strategy and translating it into prioritized user stories and business requirements, ensuring a seamless and enjoyable digital interaction.

Responsibilities

• Champion the digital experience for guests, ensuring each interaction is seamless and enjoyable
• Assist in developing and delivering presentations to the digital strategy with executive audiences and organizational partners
• Collaborate with design and technology teams to ensure alignment with the strategic vision
• Contribute to the development of the go-to-market strategy for the digital guest experience
• Monitor product performance and recommend enhancements for our digital platforms, including mobile apps
• Support the delivery and ongoing maintenance of the digital experience, including product build and content configuration
• Understand and execute the digital product strategy for various digital product experiences
• Translate the digital strategy into user stories, business requirements, and other product documentation
• Lead and maintain feature development and backlog, ensuring priority decisions are driven and roadblocks are removed
• Collaborate on-call to ensure the successful uptime of the digital experience as needed

Requirements

• Proficient in Agile Scrum methodology and related tools such as JIRA and Go
• Proven experience in customer service, including the ability to manage customer expectations and maintain strong relationships
• Demonstrated ability in documentation, including the creation of Business Requirement Document and Test Cases
• Strong design skills, with an emphasis on designing user-friendly systems and mobile apps
• Experience in delivering effective presentations to partners and C-Suite stakeholders
• Demonstrated ability to work in a collaborative environment and foster teamwork
• Prior experience in merchandising, preferably within the e-commerce application sector
• Familiarity with monitoring tools and configuration management
• Proficiency in payroll functions
• Experience with digital marketing and copywriting
• Knowledge of Power BI and its application in business analytics
• Familiarity with the release process and backlog grooming in a product development environment
• Experience in managing transportation services

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan