Product Manager

$114,400 - $114,400/Yr

Allegis Group - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

10,001+ employees

Administrative and Support Services

About the position

The Product Manager III position is a hybrid role based in Philadelphia, PA, focused on managing product requirements from concept to delivery within the telecommunications sector. The role involves collaborating with cross-functional teams to enhance customer experience and drive product strategy, particularly in commerce and billing. The Product Manager will work in an agile framework, acting as a Product Owner, and will be responsible for defining product features, managing backlogs, and ensuring alignment with stakeholder needs.

Responsibilities

• Identify and create product requirements from initial concept through delivery.
• Understand existing processes and their impact on end customers, creating new approaches as needed.
• Work closely with large organizations and cross-functional teams to understand customer behavior and needs.
• Act as Product Owner in an agile framework to deliver continuous digital enhancements.
• Plan and manage sprint capacity with the engineering team for efficient delivery.
• Write detailed user stories to capture product feature requirements and manage the backlog.
• Collaborate with customer experience and content teams to design product features that reflect the original vision.
• Ensure features are well planned and meet acceptance criteria by working with solution design, architects, and development teams.
• Lead product and cross-functional working sessions as needed.
• Develop detailed product features continuously and identify strategic opportunities for improvement.
• Conduct best practice research, competitive analysis, and develop understanding of stakeholders to drive development decisions.
• Partner with analytics and research personnel to assess performance and identify areas of opportunity.
• Communicate feature status and performance metrics to stakeholders regularly.
• Provide product support and develop training materials as needed.
• Offer subject matter expertise to team members as required.

Requirements

• 3-5 years of experience in the product space, specifically supporting commerce or billing.
• Experience presenting to stakeholders using PowerPoint.
• Ability to define and align on product strategy.
• Strong understanding of customer behavior and needs.
• Experience working in an agile framework as a Product Owner.
• Ability to write detailed user stories and manage product backlogs.

Nice-to-haves

• Experience with telecommunications products.
• Familiarity with analytics and performance metrics.

Benefits

• Medical, dental & vision insurance
• 401(k)/Roth retirement plan
• Basic/Supplemental Life & AD&D insurance
• Short and long-term disability insurance
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO), Vacation or Sick Leave