Product Manager

Lucid Software - Raleigh, NC

Full-time

Raleigh, NC

Publishing Industries

About the position

The Product Manager at Lucid Software will focus on enhancing a suite of products designed for visual collaboration, enabling teams to generate ideas and make actionable business decisions. This role involves working closely with various teams, including UX, Engineering, Marketing, and Sales, to deliver innovative solutions that meet customer needs and improve business metrics. The ideal candidate will be a natural mentor with a passion for user experience and a collaborative spirit.

Responsibilities

• Work closely with UX, Engineering, Marketing, Sales, and other Product teams
• Become an expert in our customers, their motivations, goals, and needs
• Deliver on key business outcomes measured by top level business metrics
• Own product features and/or themes through their creative cycle: ideation, specification, development, release, analysis, and iteration
• Perform qualitative and quantitative research to discover feature ideas and validate them before development
• Work closely with UI/UX designers to ensure an excellent user experience in our product
• Work with engineers to help guide feature development
• Effectively leverage metrics to understand usage patterns and the effectiveness of features using quantitative analysis to find opportunities for optimization
• Effectively plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders
• Be responsible for affecting key performance indicators
• Other duties as assigned

Requirements

• Bachelor's degree
• Track record of improving core business and product metrics, especially in B2B SaaS environments
• Ability to de-risk: can be creative and come up with ways to validate hypotheses quickly
• Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language
• Understand how to create simple and intuitive user experiences
• Excellent working relationship with engineering and UX
• Proven ability to take feedback and learn fast

Nice-to-haves

• Strong eye for polish, design, and brand within a product
• Experience with document-centric solutions within the Software as a Service (SaaS) domain
• Experience working with SaaS tools administrators
• Experience with rapid prototyping and learning techniques, including AB/multivariate testing
• Strong understanding of digital products and productivity workflow