Product Manager

JPMorgan Chase - Columbus, OH

Full-time - Mid Level

Columbus, OH

Credit Intermediation and Related Activities

About the position

As a Product Manager in Consumer Bank's Deposits 2.0, you will play a crucial role in innovating new product offerings and managing the end-to-end product life cycle. Your primary responsibility will be to act as the voice of the customer, ensuring that the products developed provide significant value and meet customer needs. You will collaborate with cross-functional teams to deliver high-quality products that exceed customer expectations, focusing on scalability, resiliency, and stability.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Designs and implements simple, modern, and innovative customer or bank journeys for deposit-related actions
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Develops and maintains strong relationships across multiple product areas on the path to delivering Deposit 2.0
• Seeks to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline
• Manages work in a highly organized, flexible manner, while staying focused on critical scope
• Leads execution of 1+ Scrum teams throughout the agile software development lifecycle
• Drives solutions across the organization, working with various lines of businesses, design, legal, operations, finance, and Agile technology teams to prioritize and deliver the core deposit platform modernization roadmap

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• BS/BA degree or equivalent experience
• Excellent communication and interpersonal skills
• Leader of collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
• Customer-centric focus and keeps rapport with end users
• Proficient in JIRA

Nice-to-haves

• Demonstrated prior experience working in a highly matrixed, complex organization

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching