Product Manager

$85,000 - $125,000/Yr

Milestone - Buffalo, NY

Full-time - Mid Level

Buffalo, NY

Food and Beverage Retailers

About the position

The Product Manager at Milestone & Co LLC is responsible for driving product vision, strategies, and roadmaps to enhance efficiency and productivity within the Tech Team. This role involves engaging with internal and external stakeholders, managing projects, and ensuring user adoption and performance metrics are met. The Product Manager will work closely with cross-functional teams to define requirements, coordinate resources, and guide the team through key milestones, all while maintaining a focus on user experience and product enhancements.

Responsibilities

• Identify significant short and long-term opportunities for Pathway, driving the product vision, strategies and roadmaps to meet the need of the overall organizational goals.
• Generate buy-in and drive consensus across the organization.
• Bring clarity and structure to all projects.
• Plan, initiate, and manage projects for Pathway and adjacent applications and processes, including roadmap and timeline definition, feature epic management, story-writing, and leading regular Scrum processes.
• Drive product development with a team of engineers and designers, internal stakeholders across multiple departments, external banking custodians, and product partners while maintaining team health.
• Work closely with cross-functional teams to drive Pathway's vision, define requirements, coordinate resources from other groups, develop roadmaps, and guide the team through key milestones.
• Define and analyze metrics that inform the success of Pathway.
• Identify and track key performance metrics through the use of tools like Google Analytics.
• Conduct user experience research to identify critical features sets, gaps, and improvements.
• Engage directly with user groups to understand user activity on Pathway, identify missing features and pain-points, and overall identify UI/UX.
• Recommend prioritization, and track progress of product enhancements.
• Drive consensus across key stakeholder groups for prioritization of specific features/updates, and gain approval from key stakeholders.

Requirements

• BA/BS in Computer Science or related field
• 3+ years in product management and/or Product Design
• 3+ years of experience working collaboratively with engineering, design and other cross functional teams
• Understanding of banking, specifically traditional and digital payments
• Experience navigating through the full product life-cycle, integrating feedback into product requirements, driving prioritization, and pre/post-launch execution
• Deep analytical, prioritization and problem solving skills
• Experience presenting to senior executive audiences
• Exceptional interpersonal communication, relationship management and organizational skills
• Ability to effectively prioritize, organize, and juggle multiple tasks/projects/deadlines simultaneously

Nice-to-haves

• An entrepreneurial mindset with the ability to succeed in a fast-paced environment
• Motivating team to do high-quality work while maintaining positive relationships
• Proactively identifying risks or problems, and putting plans in place to fix them
• Able to understand technical details and translate them to non-technical audience and vice-versa

Benefits

• Paid parental leave
• Dental insurance
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching