Product Manager

Connection - Merrimack, NH

Full-time - Mid Level

Merrimack, NH

501-1,000 employees

Social Assistance

About the position

The Product Manager at Connection is responsible for managing go-to-market strategies for partner portfolios, collaborating with internal and external resources to drive growth and profitability. This role involves developing and implementing business plans, monitoring partner performance, and ensuring alignment with company goals. The Product Manager will work under minimal supervision, relying on their experience and judgment to accomplish objectives while mentoring team members and facilitating training processes.

Responsibilities

• Manages category go-to-market strategies for the partner portfolio.
• Creates business plans to align Connection and partner's goals and objectives.
• Manages creation of partner/program collateral.
• Executes plan while engaging and aligning appropriate internal resources and partner resources to achieve program goals.
• Monitors activities to enforce accountability, responsiveness and maximizing return on investment for partner.
• Measures and reports on partner performance metrics and enablement activities to drive growth.
• Develops program strategies to support and drive the key partners and program initiatives in collaboration with the partner and internal resources.
• Collaborates strategically with partner, internal resources (Sales, Operations, Purchasing, Finance and TSG) and contracted resources, if applicable, to assist with driving partner/program success.
• Develops strategy by utilizing sales data, survey results and cross-department resource feedback.
• Communicates program potential to stakeholders.
• Creates quarterly initiatives, business plans and campaigns.
• Identifies and engages eco-system partners to create solution-oriented programs utilizing knowledge of the partners' programs, solution offering and architecture strategy.
• Evaluates new partner and solutions opportunities that would benefit program objectives; if advantageous, onboards partner ensuring appropriate contracts are executed to formalize partnership, pricing programs, service obligations and promotional activity.
• Directs cross-functional activities as detailed in the business development plan for their designated partner's solutions.
• Influences Product Management resources (PMC, PDS, BDS and Program Managers) to action on relevant components of the partner business plan.
• Communicates goals and expectations for relevant partner/program funded Product Management to team members to ensure transparency between multiple resources.
• Mentors partner/program funded Product Management resources on solution/program guidance and partner interaction.
• Facilitates onboarding training process for internal Product Management resources aligned to partner/program.
• Performs all other duties or special projects as assigned.

Requirements

• Intermediate Microsoft Excel skills with ability to create complex spreadsheets using formulas, including v-lookup, and pivot tables.
• Technical aptitude with ability to absorb and apply newly learned technical skills.
• Leverage Business Intelligence tools to define business opportunities to drive marketing planning and opportunity.
• Broad understanding of a partner-driven channel model.
• Experience with business planning and strategic marketing plan development.
• Strong understanding of and working knowledge of the value-added technology industry.
• Leadership skills with ability to develop a team.
• Ability to listen to and anticipate needs of the customer.
• Advanced presentation skills with ability to deliver business proposals to both internal and external customers.
• Systematic advanced reasoning skills with ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong trend analysis skills with proven ability to develop short- and long-term business plans.
• Customer oriented with ability to listen to and anticipate needs of the customer.
• Event management skills to assist with managing partner events.
• Knowledge of IT market dynamics and competitive insights to create/guide messaging, solutions and sales tools.
• Adaptable with ability to switch tasks based on shifting priorities.
• Analytical with ability to draw conclusions from data, systematic and rational.
• Articulate with ability to express oneself clearly and professionally in written and oral communication.
• Attention to detail in composing, keying, and proofing professional business materials.
• Interpersonal skills with ability to work well with all levels of the organization.
• Conceptual with ability to conceive mentally, formulate ideas, use imagination to achieve results.
• Creative with ability to be inventive with artistic designs.
• Decisive with ability to make a prompt determination and substantiate decision if challenged.
• Strategic thinker in future-oriented terms who anticipates and considers external and internal elements with ability to develop long-term plans to leverage resources.
• Skilled networker with ability to influence vendors, key stakeholders and executives to obtain buy-in, commitment and vendor consideration.
• Self-starter with demonstrated capability to work in a fast-paced any dynamic business environment.

Benefits

• Competitive compensation package
• 401k plans
• Medical insurance
• Free therapy visits
• Mental health coaching and tools
• Meditation resources
• Generous paid time off package including vacation, sick time, Wellness and Volunteer Time Off days