Product Manager

$89,440 - $99,840/Yr

Blend360 - Wilmington, DE

Full-time - Mid Level

Wilmington, DE

Administrative and Support Services

About the position

The Product Manager at BLEND360 is responsible for defining product strategy and collaborating with various teams to enhance customer experience through effective product development. This role involves articulating product vision, writing user stories, and improving existing processes while staying updated on industry trends.

Responsibilities

• Define product strategy using quantitative and qualitative research to inform roadmap and development priorities
• Partner with engineering teams, business stakeholders, and Legal & Compliance to design risk capabilities that drive exceptional customer experience
• Articulate product vision, features, and requirements to different audiences to gain buy-in across the organization
• Write user stories, acceptance criteria, and participate in the full software development lifecycle with engineers and designers
• Identify, document, and improve existing processes to maximize efficiency in constantly evolving environments
• Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience
• Research and remain current on the latest industry trends and recommend tools, services, and practices for improvement

Requirements

• 3-5 years experience in Product Management
• Credit card experience
• Project Management/Stakeholder management
• Excellent communication skills
• Consumer Risk Experience in Collections, Recoveries, Credit, Fraud, Issues Management, or Controls Assessment
• Experience with Confluence, Jira, Smartsheet

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid Time Off (PTO)
• 401K plan
• Life Insurance
• Pretax Commuter Benefits