Product Marketing Director

$150,000 - $150,000/Yr

Navan - Palo Alto, CA

posted 5 months ago

Full-time - Senior
Palo Alto, CA
Administrative and Support Services

About the position

As a Product Marketing Director, you will play a pivotal role in driving the Go-To-Market strategy for our core Travel product, which is highly regarded by over 10,000 customers globally. Your primary responsibility will be to become an expert on our buyers, users, product, and value proposition. You will serve as the essential link between our product, marketing, and sales teams, tasked with defining our travel market narrative, product positioning, messaging, and identifying target audiences. This role is crucial in building and executing a high-performing product marketing strategy, focusing on three key areas: defining a compelling narrative around our Travel product, enabling our go-to-market teams to deliver value, and exploring opportunities for expansion into new offerings or verticals. In this capacity, you will help us gain a deeper understanding of our customers and effectively communicate our story to them. Collaborating with PR, Demand, and Growth teams, you will ensure that our messaging resonates authentically and compellingly with our audience. Your leadership will be instrumental in owning the messaging and positioning for our core Travel product, as well as defining segment-level messaging that aligns with our overall strategy. You will also be responsible for key product marketing initiatives, which include developing messaging, creating enablement assets, conducting competitive analysis, and managing large cross-functional and global product launches. Working closely with the Brand team, you will refine our Travel narrative and create supporting materials that empower our field teams to convey our story with conviction while proactively addressing the competitive landscape. Additionally, you will lead efforts to define our target audiences and ideal customer profiles, understanding their motivations and what drives them to purchase and renew. Mentoring and collaborating with a global team of high-performing Product Marketing Managers (PMMs) will be a key aspect of your role. You will build a library of enablement assets that equip teams with the tools necessary to accelerate sales cycles, secure larger deals, and ensure reliable retention rates. It will be your responsibility to ensure that our messaging and positioning are accurately represented across all Go-To-Market activities, including events, websites, pitch decks, and enablement materials. Partnering closely with the Product team, you will help shape the product roadmap through competitive insights, product positioning, and the execution of key launches that will drive growth, enhance user satisfaction, and increase brand awareness through innovative product launches. As a product expert and evangelist, you will develop a deep understanding of market needs and trends, positioning our offerings effectively. Furthermore, you will collaborate with marketing partners to develop campaigns that effectively communicate product messages to the market, utilizing various channels such as webinars, digital marketing, live events, and videos to generate pipeline and foster customer adoption.

Responsibilities

  • Own our messaging and positioning for our core Travel product, and define our segment-level messaging
  • Own key product marketing initiatives, including development of messaging, enablement assets, competitive analysis, and large cross-functional and global product launches
  • Work with Brand to refine our Travel narrative/value story and create supporting assets that empower our field teams to tell our story with conviction and proactively address the competitive landscape
  • Lead continued efforts to define our target audiences and ideal customer profiles — what do they care about and what drives them to buy and renew
  • Mentor and work cross-functionally with a global team of high-performing PMMs
  • Build out our library of enablement assets, arming teams with tools that speed up sales cycles, drive bigger deals, and reliable retention rates
  • Ensure that our messaging and positioning are represented accurately across GTM activities, events, websites, pitch decks, and all enablement
  • Partner closely with the Product team, helping to shape the roadmap through competitive insight, product positioning, and execution of key launches that will accelerate our growth, drive user delight, and increase brand awareness with cutting-edge product launches
  • Be a product expert and evangelist both internally and externally, developing a deep understanding of market needs and trends, and how we should position ourselves
  • Collaborate with your partners on the marketing team to develop campaigns that carry product messages to market (e.g., webinars, digital, live events, videos) to generate pipeline and customer adoption

Requirements

  • 8+ years in product marketing, with a strong preference for experience in corporate travel tech
  • Prior management experience and a track record of successfully leading teams
  • Strong communication, PowerPoint, and writing skills
  • Keen understanding of press positioning
  • Exceptional team player with effective problem-solving skills
  • Creative thinker who independently generates and executes on innovative ideas
  • Established ability to successfully drive projects with minimal guidance
  • Organizational skills to manage competing projects with tight deadlines effectively
  • Proven track record in crafting compelling positioning and thought leadership content
  • A major plus if you have a background in travel or travel tech, or B2B SaaS

Benefits

  • Competitive salary based on experience and skills
  • Target incentive compensation for exceeding performance targets
  • Potential for higher compensation based on performance
  • Comprehensive benefits package (details not specified)
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