Product Marketing EBC Content Manager

Zscaler - San Jose, CA

Full-time - Mid Level

San Jose, CA

Professional, Scientific, and Technical Services

About the position

The Product Marketing EBC Content Manager at Zscaler plays a crucial role in enhancing the company's brand and customer engagement through effective communication and collaboration. This position involves facilitating discussions to clarify customer goals and product understanding, managing relationships across departments, and ensuring high-quality execution of client briefings. The role is integral to supporting Zscaler's mission as a leader in cloud security by delivering impactful messaging and experiences to customers.

Responsibilities

• Facilitate conversations to clarify customer goals and product understanding.
• Manage pre-planning conferences with sales teams and customers.
• Maintain positive relationships with other departments and subject matter experts.
• Refine briefing documents and presentations for clarity and impact.
• Participate in planning sessions to enhance briefing execution procedures.
• Collaborate with briefing professionals to improve client briefing experiences.

Requirements

• 2+ years of experience in a technical role such as product marketing within a networking or security company.
• Understanding of security solutions and their alignment with customer needs.
• Project management experience and strong public speaking skills.

Nice-to-haves

• Familiarity with Tableau.
• Experience in developing strategic briefing agendas in an Executive Briefing Center at a technology company.
• Collaborative mindset with a focus on contributing to a positive team environment.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks