Product Marketing EBC Content Manager

$136,500 - $136,500/Yr

Zscaler - San Jose, CA

Full-time - Mid Level

San Jose, CA

Professional, Scientific, and Technical Services

About the position

The Product Marketing EBC Content Manager at Zscaler is responsible for facilitating conversations to clarify customer goals and understanding of the company's products and solutions. This role involves managing pre-planning conferences with sales teams and customers, fostering collaborative relationships across departments, and participating in planning sessions to ensure high-quality briefing execution. The position requires a blend of technical knowledge in networking or security, project management skills, and public speaking abilities to enhance the client briefing experience.

Responsibilities

• Facilitate conversations to clarify customer goals and understanding of products/solutions.
• Manage pre-planning conferences with sales teams and customers to clarify goals.
• Maintain positive relationships with other departments and subject matter experts.
• Refine briefing documents and presentations for clarity and effectiveness.
• Participate in planning sessions to support high-quality briefing execution.
• Collaborate with fellow briefing professionals to grow programs that enhance client briefing experiences.

Requirements

• 2+ years of experience in a networking or security company in a technical role such as product marketing.
• Understanding of security solutions and their alignment with customer needs.
• Project management experience and public speaking skills.

Nice-to-haves

• Familiarity with Salesforce.com and Tableau.
• Experience in developing strategic briefing agendas in an Executive Briefing Center at a technology company.
• Collaborative mindset with an interest in developing new services and processes.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks