Product Operations Analyst - AI

$90,000 - $150,000/Yr

Shi International Ltd - Cheyenne, WY

Full-time - Mid Level

Remote - Cheyenne, WY

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Product Operations Analyst - AI at SHI plays a crucial role in enabling the Product Management team to make data-driven decisions and execute AI initiatives effectively. This position involves synthesizing data from various systems into cohesive reports and dashboards, maintaining a metrics platform, and collaborating with different business units to ensure alignment on product initiatives. The analyst will also facilitate product meetings, standardize processes, and promote a culture of AI within the organization.

Responsibilities

• Improve efficiency for the Product Management team to make decisions.
• Establish and maintain a metrics platform to report against goals, outcomes, roadmaps, progress, capacity, and costs.
• Collaborate effectively with Product Managers, Product Designers, Architects, Development Managers, and stakeholders to achieve tangible business outcomes.
• Standardize Product processes, including meeting cadences, experimentation tracking, feature documentation, and collecting usage data.
• Organize and run various Product meetings around planning, progress towards goals, roadmap updates, and sales enablement.
• Drive alignment between Product Management, Sales, and Development teams.
• Provide the Product Management team accurate data to ensure real-time decision-making and storytelling related to Product strategy.
• Engage in community building to drive a culture of AI at SHI.

Requirements

• Bachelor's degree or relevant work experience required.
• 5+ years of relevant Project or Product Management experience.
• Proven experience in project management of complex deliverables with limited resources.
• Experience with agile software development methodologies.

Nice-to-haves

• Previous experience creating and maintaining Product roadmaps.
• Custom report development using PowerBI or related tooling.
• Experience establishing and tracking objectives and key results.
• Experience with Product Management tools such as ProdPad, Amplitude, Pendo.
• Experience with prototyping, surveying, and user research initiatives.
• Experience working with public clouds such as AWS, Azure, and GCP.
• Experience instructing AI systems through prompt engineering.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account