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Lululemon - Arlington, VA

posted 2 months ago

Full-time - Entry Level
Arlington, VA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Product Operations Lead at lululemon is a key member of the store leadership team, responsible for executing the store's product strategy, managing inventory operations, and ensuring a well-organized back of house (BOH). This role involves leading inventory shifts, overseeing product operations, and enhancing the guest experience on the sales floor. The Product Operations Lead also plays a vital role in team member evaluations and hiring processes, fostering a collaborative and inclusive work environment.

Responsibilities

  • Collaborate with store leadership to bring product strategy to life.
  • Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
  • Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
  • Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
  • Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
  • Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
  • Participate in the store's hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
  • Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
  • Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
  • When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.

Requirements

  • Must be legally authorized to work in the country in which the store is located.
  • Must have the ability to travel to assigned store with reliable transportation methods.
  • 1 year of work experience.
  • Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.
  • Some experience in leading, mentoring, delegating or process implementation with others.

Nice-to-haves

  • High school diploma/GED/equivalent, or above.
  • Experience in retail, sales, distribution center, or warehouse operations related; reviewing and interpreting business reports and metrics to inform action.
  • Food safety and/or liquor service certification (for Experiential stores with food/beverage service only).

Benefits

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series
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