Product Operations Lead *Seasonal (through January 2025) | Stanford Shopping Center

$45,760 - $52,624/Yr

Lululemon - Palo Alto, CA

Full-time - Entry Level

Palo Alto, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Product Operations Lead is a key member of the store leadership team at lululemon, responsible for executing the store's product strategy, managing inventory operations, and ensuring a well-organized back of house (BOH). This role involves leading inventory shifts, overseeing product operations, and enhancing the guest experience on the sales floor. The Product Operations Lead also plays a vital role in team member evaluations and hiring decisions, contributing to a positive and inclusive work environment.

Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
• Participate in the store's hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.

Requirements

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation methods.
• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work.
• Some experience in leading, mentoring, delegating or process implementation with others.

Nice-to-haves

• High school diploma/GED/equivalent, or above.
• Experience in retail, sales, distribution center, or warehouse operations related; reviewing and interpreting business reports and metrics to inform action.
• Food safety and/or liquor service certification (for Experiential stores with food/beverage service only).

Benefits

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series.