Product Owner Analyst

DCCA - Ellicott City, MD

Full-time - Mid Level

Ellicott City, MD

Professional, Scientific, and Technical Services

About the position

The Product Owner Analyst at DCCA is responsible for supporting the program in collaboration with CMS Product Owners. This role involves eliciting, analyzing, and documenting requirements, maintaining a prioritized backlog, and acting as a liaison between business owners and the development team throughout the project lifecycle. The position requires strong Agile experience, particularly in the context of CMS Medicare or Medicaid programs, and emphasizes collaboration, communication, and problem-solving skills to deliver value to customers.

Responsibilities

• Serve as the Product Owner supporting the program in conjunction with the CMS Product Owners
• Work directly with CMS Business Owner to elicit, analyze, and document requirements, ensuring clear understanding and acceptance criteria
• Maintain a prioritized backlog of features, user stories, and technical tasks, ensuring alignment with customer needs and business priorities
• Act as the liaison for the business owners and the development team during project development lifecycle
• Collaborate with the Agile Release Train (ART) to plan and prioritize features for upcoming releases, ensuring timely delivery and alignment with program increments
• Work with the HCD, technical and legacy teams to understand the existing and new system functionality as needed
• Author user stories including validation criteria which reasonably covers all areas necessary for complete testing of the new functionality
• Provide system demos and training sessions to stakeholders
• Work with UX designers to create wireframes for the user stories and review them with users and gather feedback
• Provide additional support and guidance to clients during the implementation phase to include development of training resources
• Participate in PI and Sprint Planning, ART Syncs and other agile activities as required

Requirements

• 5+ Years of experience as a Product Owner or Product Manager in an Agile environment, preferably using the Scaled Agile Framework (SAFe)
• 5+ Years of experience supporting CMS Medicare or Medicaid Programs
• Strong understanding of Agile principles and practices, including backlog management, release planning, and Agile ceremonies
• Expertise with JIRA and Confluence
• Ability to ask the right questions to get to the real business needs and dive deeper into initial business requirements
• Excellent communication, facilitation, and negotiation skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
• Ability to thrive in a fast-paced, dynamic environment, work independently and adapt quickly to changing priorities and requirements
• Strong analytical and problem-solving skills, with a focus on delivering value to customers and driving business results

Nice-to-haves

• Supporting client stakeholders with varying levels of Agile experience
• Proficient in MS Power Point, MS Word, and MS Excel
• Background in Medicaid finance

Benefits

• Healthcare
• Retirement plan
• Paid disability and life insurance programs
• Employee assistance program
• Paid and unpaid leave programs
• Education assistance
• Wellness initiatives