Citigroup - Tampa, FL

posted about 2 months ago

Full-time - Mid Level
Tampa, FL
Credit Intermediation and Related Activities

About the position

We are seeking a Product Owner and Technology Business Lead Analyst to join our team responsible for a diverse portfolio of technology products and projects in support of Enterprise Services and Public Affairs (ESPA). This senior-level position requires close collaboration with internal business owners and stakeholders to ensure that requirements, strategic direction, and vision are met. As part of a technology product team, you will support a high visibility and diverse group of business teams, including Public Affairs, Global Real Estate, Environmental Social Governance (ESG), Client and Content Services, Community Investment & Development, and Aviation. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. In this role, you will provide input during the development and implementation phases, including the formulation and definition of systems scope, objectives, and necessary system enhancements for complex, high-impact projects. You will identify and communicate risks and impacts, proposing risk mitigation options while considering the business implications of applying technology to the current business environment. Consulting with business clients to determine system functional specifications, you will partner with multiple management teams and other units to meet organizational objectives. Evaluating new IT developments and evolving business requirements, you will recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems, and industry standards. Your responsibilities will also include providing in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions. You will act as an advisor or coach to new or lower-level analysts, working as a team to achieve business objectives and performing other duties and functions as assigned. Technical project management (both waterfall and agile) will be a key aspect of your role, overseeing the application life cycle from inception to completion. You will ensure that all projects adhere to requirement standards and reporting requirements, appropriately assessing risk when business decisions are made. This includes demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policy, and applying sound ethical judgment regarding personal behavior, conduct, and business practices. You will also be expected to escalate, manage, and report control issues with transparency, exercising independence of judgment and autonomy, and acting as a Subject Matter Expert (SME) to senior stakeholders and/or other team members.

Responsibilities

  • Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects.
  • Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives.
  • Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards.
  • Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions.
  • Act as advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned.
  • Technical project management (waterfall & agile) with oversight of application life cycle from inception to completion.
  • Ensure all projects adhere to requirement standards and reporting requirements.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

  • 6-10 years of experience as a Technology Business Analyst/Product Owner
  • 3-5 years' experience with Project Management (Waterfall and/or Agile)
  • Ability to understand technical details and explain complex topics to non-technical business colleagues and managers
  • Experience working with and managing relationships with a variety of stakeholders including business leadership, engineering teams, cloud/SaaS vendor technology partners and digital agencies
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Experience with all phases of Software Development Life Cycle
  • Comprehensive knowledge of the principles of business analysis
  • Excellent communications skills a must.

Benefits

  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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