Eye Safe - Eden Prairie, MN

posted 14 days ago

Full-time - Mid Level
Eden Prairie, MN
Computer and Electronic Product Manufacturing

About the position

We are seeking a versatile and experienced Product Owner with a minimum of 5 years in product and program management within the consumer electronics and accessories industry. This role combines strategic product ownership, cross-functional program management, and customer success. As a Product Owner, you will oversee the entire product lifecycle, manage stakeholder alignment, ensure customer project implementation success, maintain product quality, and drive customer satisfaction.

Responsibilities

  • Manage the implementation of customer-specific projects, coordinating timelines, deliverables, and resource needs.
  • Define product vision and roadmap for consumer electronics and accessories, aligning with market trends and business goals.
  • Lead project timelines, milestones, and resource allocation to ensure successful product development and delivery.
  • Develop and maintain product structure for efficient inventory management and streamlined product lineup.
  • Oversee product quality assurance processes to ensure that products meet both internal standards and customer expectations.
  • Act as the primary liaison between internal teams and customers, providing regular updates on progress, challenges, and metrics.
  • Analyze market trends, competition, and customer feedback to refine product positioning and support future enhancements.
  • Proactively identify and mitigate potential project and product risks to minimize impacts on development and customer satisfaction.
  • Continuously improve product, program, and customer success management processes, implementing best practices and operational efficiencies.

Requirements

  • Minimum of 5 years in product management, program management, and customer success within the consumer electronics and accessories industry.
  • Bachelor's degree in Business, Engineering, Product Management, or a related field.
  • Strong analytical skills with the ability to interpret data and translate insights into actionable product and customer strategies.
  • Excellent project management skills, with experience coordinating complex, cross-functional programs and customer implementations.
  • Experience in SKU management, product structure design, and familiarity with inventory management best practices.
  • Exceptional customer success orientation, with a proven track record of managing customer relationships, ensuring high satisfaction, and achieving project success.
  • Exceptional communication and interpersonal skills, able to build cross-functional partnerships and engage customers effectively.
  • Familiarity with product lifecycle tools and agile methodologies (e.g., Scrum).
  • Passion for consumer electronics and accessories, with a deep understanding of industry trends and customer needs.

Nice-to-haves

  • Experience with both hardware and software aspects of consumer electronics accessories.
  • Proficiency in project management tools (e.g., Asana, Jira) and data analysis tools (e.g., Tableau, Excel).

Benefits

  • Health savings account
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Professional development assistance
  • Life insurance
  • Retirement plan
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