Product Owner, Enterprise Justice

Tyler Technologies - Plano, TX

Full-time - Mid Level

Hybrid - Plano, TX

Professional, Scientific, and Technical Services

About the position

The Product Owner for the Enterprise Justice business unit will play a crucial role in enhancing and maintaining a leading case management system. This position involves collaborating with a multi-disciplinary team to influence significant decisions that impact both the industry and society. The role requires a hybrid work model, necessitating in-office presence at least twice a week in Plano, Texas.

Responsibilities

• Evaluate the impact of projects and defect fixes to maximize the team's short-term and long-term impact.
• Research market problems and design solutions.
• Prioritize the problems to solve and curate a refined backlog of prioritized work.
• Create detailed and easy-to-read software requirements, which may include user stories, use cases, flowcharts, etc.
• Act as a liaison between end users, project teams, client executives, and other stakeholders in the analysis, design, configuration, testing, and maintenance to ensure optimal operational performance.
• Participate in the demonstration and training of functionality for stakeholders.
• Consistently attend scrum ceremonies (daily standup meetings, sprint planning, story workshops, sprint retrospectives).
• Balance the need to deliver value with a budget and competing priorities.
• Earn the respect of your team, stakeholders, and the organization to gain support for your decisions.

Requirements

• Bachelor's degree in business, computer science, or a related field is strongly preferred.
• Strong collaboration skills with both technical and non-technical stakeholders.
• Proven experience creating user stories, use cases, process flows, wireframes, and mockups.
• Understanding of software design principles, especially user-centered design.
• Understanding of the software development life cycle, especially agile methodologies.
• Excellent interpersonal skills, including verbal and written communication, teamwork, and customer service skills.
• Self-starter with strong analytical and problem-solving skills who takes the initiative and proactively offers suggestions and resolutions.
• Be decisive and willing to say 'no' to good ideas to deliver great ideas.

Nice-to-haves

• Experience with design tools like Figma, Visio, Axure, or Adobe XD is a plus.
• Familiarity with Jira or equivalent software.