Product Owner, Gen AI

$110,000 - $135,000/Yr

FactSet Research Systems - New York, NY

Full-time - Mid Level

New York, NY

10,001+ employees

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About the position

As a Product Owner for Gen AI at FactSet, you will be part of a dynamic team focused on delivering a consistent and high-quality user experience within the FactSet Mercury conversational thread. This pivotal role requires you to connect data to surface answers, provide hooks deeper into FactSet, and collaborate with contributing plugin teams to suggest next steps. Your responsibilities will blend hands-on execution with product strategy, necessitating robust collaboration and coordination skills with the Mercury teams. You will also engage directly with clients to understand their workflows and integrate their needs into our products. As Mercury grows, so does this role, positioning you for growth within our product organization over time. In this role, you will establish the necessary tasks for Team Beacon to deliver on cross-functional Mercury workflows. You will enable the team to execute effectively by adhering to Agile development principles and strategic prioritization. A comprehensive understanding of key workflows will be essential for the team to develop solutions in full context, driving effective ideation to deliver differentiated experiences within Mercury. You will participate in strategic discussions with Mercury teams and stakeholders to guide Mercury's future and ensure alignment with our Intelligent Platform initiative for maximum impact. Collaboration with UX Research and Design teams will be crucial as you advocate for Mercury's needs and integrate design patterns across the platform. You will also partake in automated testing workstreams to ensure response quality and timely execution in line with Mercury goals and outcomes. Working directly with various business units, including banking, corporates, wealth management, PEVC, and buyside, you will understand their needs and improve engagement and the quality of Suggested Next Steps. Your role will also involve developing proficiency in demonstrating and pitching Mercury-driven solutions, fostering open and impactful collaboration among Mercury teams. Continuous improvement will be a commitment, measuring success against key outcomes and goals, such as workstation utilization KPIs, and increasing team capacity through strategic planning and clarity.

Responsibilities

• Establish the necessary tasks for Team Beacon to deliver on cross-functional Mercury workflows.
• Enable the team to execute effectively by adhering to Agile development principles and strategic prioritization.
• Facilitate a comprehensive understanding of key workflows so the team can develop solutions in full context, driving effective ideation to deliver differentiated experiences within Mercury.
• Participate in strategic discussions with Mercury teams and stakeholders to guide Mercury's future and ensure alignment with our Intelligent Platform initiative for maximum impact.
• Collaborate with UX Research and Design teams to advocate for Mercury's needs and integrate design patterns across the platform.
• Partake in automated testing workstreams to ensure response quality and timely execution in line with Mercury goals and outcomes.
• Work directly with various business units (banking, corporates, wealth management, PEVC, and buyside) to understand their needs and improve engagement and the quality of Suggested Next Steps.
• Develop proficiency in demonstrating and pitching Mercury-driven solutions, fostering open and impactful collaboration among Mercury teams.
• Commit to continuous improvement by measuring success against key outcomes and goals, such as workstation utilization KPIs, and increasing team capacity through strategic planning and clarity.

Requirements

• BA/BS in Engineering, Economics, Math, Finance, Business Management, or another closely related field.
• Minimum of 7 years of product management experience, preferably at a finance or enterprise technology company.
• Explicit experience owning a product with a proven track record of successfully managing and delivering complex projects.
• Strong user research capabilities.
• Excellent technical troubleshooting skills to understand and resolve any technical issues that may arise, as well as the ability to provide support and testing as required to ensure quality and reliability.
• Experience with Agile methodologies to ensure efficient and effective product development.
• Ability to initiate and drive projects to completion with autonomy.
• Excellent interpersonal and communication skills to build relationships with teams and collaborate effectively across regions, as well as the ability to communicate with technical and non-technical partners across all levels of the organization.

Benefits

• Mentorship and growth opportunities from senior employees.
• Career progression planning and a focus on career development, complete with dedicated time each month for conference attendance, online learning seminars, and networking.
• A robust social community dedicated to volunteerism, intramural sports, and team-building events.
• Business resource groups that align with our DE&I strategy, designed to cultivate an inclusive environment for all.