TD Bank - Mount Laurel Township, NJ
posted 3 months ago
The Product Owner II (KYC Product) at TD Bank is a pivotal role responsible for ensuring that development teams deliver customer-focused product increments that create value for the organization. This position requires alignment with other Product Owners and senior management to adhere to a product vision, maintain a prioritized product backlog, manage delivery blockers, and continuously assess customer feedback. The Product Owner II is tasked with maximizing value and improving the product or delivery process while fostering a positive work environment that embodies Agile principles such as transparency, collaboration, and engagement. In this role, the Product Owner II will develop and execute the KYC (Know Your Customer) product strategic and planning processes to establish priorities and drive change. This includes managing the end-to-end lifecycle of business capabilities to effectively enable the KYC program and create, execute, and evolve long-term Product/Business Capability Roadmaps. The individual will contribute to the health of the KYC product group by monitoring OKRs, maturity measures, financial metrics, capacity, KPIs, and KRIs. The role also involves challenging the status quo and providing thought leadership in KYC control solutions that meet regulatory expectations while delivering an exceptional customer and colleague experience. The Product Owner II will work closely with senior business leaders to ensure that product capabilities and solutions are functionally aligned with requirements, supported by KYC Engineering. This role requires mobilizing teams, ensuring alignment, managing interdependencies, and prioritizing with partners to achieve value. Additionally, the Product Owner II will proactively align with the three lines of defense strategy and build strong relationships with AML Compliance, Lines of Business (LOBs), and other control functions to meet regulatory expectations. The position also supports regulatory exams, audits, and other relevant control executions and reviews of KYC Products, while governing vendor services and associated risks.