Product Owner III - Payments

Frost Bank - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

11-50 employees

Credit Intermediation and Related Activities

About the position

The Product Owner III position at Frost is focused on leading the development and implementation of complex products and services within the payments sector. This role requires a proactive and innovative mindset to enhance the user experience while ensuring alignment with Frost's vision and values. The position emphasizes collaboration with cross-functional teams and stakeholders to deliver high-quality financial solutions that improve customers' financial lives.

Responsibilities

• Collaborate with cross-functional teams to deliver complex and large-scale products and services.
• Create long-term product strategies in alignment with Frost Executive direction.
• Effectively communicate project impacts, priorities, development approaches, and release plans to stakeholders.
• Establish relationships with customers, users, subject matter experts, and stakeholders to research the product space.
• Communicate business needs, overarching vision, and product roadmap to all stakeholders.
• Monitor project statuses to ensure focus on building relevant products with reliable architecture.
• Write acceptance criteria and requirements for complex projects, assessing feasibility and business value.
• Establish product backlogs to maximize joint value across business lines.
• Ensure new features meet business and system requirements.
• Evaluate process and system improvements to prioritize future projects.
• Provide guidance and leadership to other Product Owners across the enterprise.

Requirements

• Bachelor's degree in a related field or equivalent work experience.
• 4+ years of experience in product management, customer experience management, business analysis, software engineering, banking, finance, or a related field.
• Strong analytical thinking and problem-solving skills.
• Proactive, entrepreneurial, and collaborative mindset.
• Proficient in Microsoft computer applications.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience with digital technologies, including desktop and mobile.
• Experience in the banking and/or financial services industries.
• Experience with Agile methodologies including Scrum and Kanban.

Benefits

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including Employee Assistance Program.
• Referral bonus program.