Product Owner - Insurance - US Market Claims

Vitesse PSP - New York, NY

- Mid Level

Hybrid - New York, NY

Credit Intermediation and Related Activities

About the position

Vitesse PSP is an FCA regulated payments business that provides global payment services to a range of businesses. Established in 2016 by a team of proven FinTech entrepreneurs, Vitesse operates one of the largest domestic banking and payment networks in the world, giving its customers direct access to more than 100 countries' domestic payment networks, covering over 60 currencies. The company has processed over £10bn across more than 10 million transactions. Vitesse is increasingly focused on serving customers in the insurance market, providing insurers with improved liquidity management and faster claims settlement. This is the largest vertical in revenue terms and the fastest growing, largely due to success in the Lloyds of London market, where Vitesse has established itself as the market leader. In support of our newly formed US entity, we are seeking to accelerate our US Insurance market specific product development, focusing on the US insurance claims experience. You will act as the Product Owner for this US market squad, responsible for shaping the mission and driving the squad to deliver against the vision.

Responsibilities

• Own the product backlog for your assigned theme.
• Create and manage all epics, features and stories related to the changes in question, whether customer specific or to deliver against strategic objectives.
• Clearly document and communicate requirements to the development team by running refinement sessions with your assigned development resource.
• Have a thorough understanding of the journey that needs to be taken to reach the ultimate end feature goal, creating incremental steps where possible to reach the end complete feature deliverable.
• Analyse overall business impact across all relevant stakeholders and create a plan to implement necessary changes.
• Understand any wider client impact of implementing any changes and devise a communication plan in conjunction with your colleagues in the product team.
• Input to product documentation to assist successful roll out to help maximise utilization of new features.
• Track success post implementation by measuring KPIs.
• Support the business where necessary with subject matter expertise on the changes that have been implemented.
• Work with your product colleagues to ensure changes are coherent and consistent with a broader value proposition and bring as much benefit to as much of our client base and target market as possible.