Product Owner - Lead Orchestration

Navistar International - Lisle, IL

Full-time - Mid Level

Lisle, IL

10,001+ employees

Transportation Equipment Manufacturing

About the position

Navistar is undergoing a transformation from being a supplier of trucks, buses, and engines to a supplier of complete and sustainable transport solutions, with a strong commitment to evolving its digital capabilities and tools. The Navistar Digital Dealer is a crucial part of this digital ecosystem, supporting the company, its network of dealers, and customers in the upcoming years. We have an exciting opportunity for a Product Owner Digital Dealer for Lead Orchestration, who will be responsible for defining how service leads are generated and managed within the Digital Dealer ecosystem to support Service Advisors' proactive working methods. As a Product Owner in Digital Dealer, you will be an integral part of one of our cross-functional agile teams and a member of the Dealer Digitalization team. In this role, you will collaborate closely with users, designers, process experts, and other stakeholders to create value for our users at every step. We are looking for someone who can deliver outstanding results while enjoying the process. The Product Owner will be the main driver of the product's vision, value creation, and future evolution. Your responsibilities will include contributing to the definition of the roadmap and activities needed to determine how new service leads are calculated and orchestrated within Digital Dealer. You will work with your team to explore innovative feature ideas that advance software development in your area, delivering real value to users. Understanding the business landscape will be essential for creating relevant features, and you will also contribute to defining the technical landscape and solutions for ecosystem integration. You will define epics for new software features, break them down into features and user stories, and manage and prioritize the product backlog for your team. Active participation in development processes to review, explain, and influence will be expected, along with involvement in user research and the creation of user journeys and prototypes to build high-performance products.

Responsibilities

• Contribute to the definition of the roadmap and activities for new service leads calculation and orchestration within Digital Dealer.
• Explore innovative feature ideas with the team to advance software development and deliver real value to users.
• Utilize knowledge of the business landscape to create relevant features.
• Define the technical landscape and solutions for ecosystem integration.
• Define epics for new software features and break them down into features and user stories.
• Manage and prioritize the product backlog for the team.
• Participate actively in development processes to review, explain, and influence outcomes.
• Engage in user research and the creation of user journeys and prototypes.
• Build high-performance products.

Requirements

• Bachelor's degree with at least 9 years of technical project/program management and/or product owner experience and at least 2 years of lead experience.
• Master's degree with at least 5 years of technical project/program management and/or product owner experience and at least 2 years of lead experience.
• At least 12 years of technical project/program management and/or product owner experience and at least 2 years of lead experience.

Nice-to-haves

• Previous experience in a software company is beneficial.
• Passionate about customers and delivering excellent solutions.
• Accustomed to a user-centric approach through user journeys.
• A pragmatic driver focused on the right priorities.
• Knowledge of agile mindset and practices.
• Impatient if things move slowly, yet empathetic as an informal leader.
• A team player with stress resistance and accustomed to hard work.
• Structured, consistent, and efficient.