Product Owner, MD S&R - Irvine, CA

Disability Solutions - Irvine, CA

Full-time

Irvine, CA

Administrative and Support Services

About the position

Johnson & Johnson is seeking a Product Owner for the Medical Device Service & Repair (MD S&R) Salesforce application within our J&J MedTech team, located in Irvine, CA. This role is pivotal in supporting the day-to-day application development for products that cater to J&J MedTech franchises. The Product Owner will collaborate closely with the Product Manager and various J&J Operating Companies to interpret, document, prioritize, and drive the delivery of application requirements. This position is designed for an individual contributor who possesses strong communication and collaboration skills, as well as experience in leadership roles. The ability to build relationships, influence stakeholders, and drive execution in a fast-paced environment is essential for success in this role. In this position, the Product Owner will be responsible for existing user support and training, gathering and delivering requirements, and making design and business process recommendations. The goal is to create intuitive workflows and immersive user experiences that enhance the overall functionality of the MD S&R application. The Product Owner will actively participate in team sessions, including planning, daily standups, retrospectives, and story grooming, ensuring that all aspects of the application development process are aligned with business objectives. The role requires a deep understanding of the operational needs of the Operating Companies and how the MD S&R application can deliver user value. The Product Owner will validate and approve that user stories meet acceptance criteria and are complete, raising any prioritization needs to management based on team output and timelines. Additionally, the Product Owner will contribute to training application users to enhance their usage and engagement with the application. This position demands a proactive approach to collaboration, maintaining open lines of communication across all user groups, and performing other duties as assigned.

Responsibilities

• Work with all Operating Companies using MD S&R to drive an understanding of business value and adoption of the application as beneficial.
• Assist in the creation & support of document requirements for upcoming application releases.
• Assist in the requirements capture, grooming and refinement of stories with acceptance criteria.
• Actively participate in all team sessions including planning, daily standups, retrospectives, and story grooming.
• Successfully work with Agile teams (in-house and remote) within a highly collaborative environment.
• Assist with the building, prioritizing, monitoring, and maintaining the application backlog, collect business prioritization for development.
• Develop operational knowledge of Operating Companies & understand how MD S&R current & future requirements will bring user value.
• Validate and approve that stories meet acceptance criteria and are complete.
• Raise to management in case of the need to prioritize work based on team output and timelines.
• Contribute to the training of application users on all aspects of application to enhance usage.
• Work with developers to breakdown user needs into use cases and collaborate to refine requirements.
• Lead partner expectations to align and prioritize application capabilities.
• Engage with developers and quality teams to ensure requirements, design, documents and customer communications are updated.
• Drive collaboration and maintain consistent, open lines of communication across all user groups.
• Functions independently with limited work direction and raises as appropriate.
• Perform other duties assigned, as required.

Requirements

• Strong communication and collaboration skills.
• Experience with leadership roles in a fast-paced environment.
• Ability to build relationships and influence stakeholders.
• Experience working with Agile teams.
• Operational knowledge of Medical Device Service & Repair (MD S&R) applications.
• Ability to validate and approve user stories against acceptance criteria.

Nice-to-haves

• Multi-lingual and cultural awareness.