Tyler Technologies - Troy, MI
posted 3 months ago
The Cashiering product team, part of the payment's product vertical with the Digital Solutions Division at Tyler Technologies, is seeking a highly motivated and qualified Product Owner to take on responsibilities for the Cashiering application. This role is critical in managing the day-to-day product-related priorities and shaping the future direction of the product. The Product Owner will join a multi-discipline team of domain experts, software developers, and quality assurance specialists, all focused on delivering world-class functionality and reliability to a substantial customer base and a large prospect pool. Given the enterprise-wide nature of the Cashiering application, the ideal candidate should excel at collaborating with senior-level stakeholders to develop cross-application integration opportunities, possess extensive customer-facing experience, and have the skills to advocate for customers and users. Over time, the Product Owner will formulate a coherent vision for the product that aligns with Tyler's overall Revenue Management vision for the Payments product suite. In this role, the Product Owner will be responsible for a critical piece of Tyler's solution suite of payment processing and revenue management functionality, utilized by a nationwide group of federal, state, and local agencies. The Product Owner will be heavily involved in every stage of the product management lifecycle, which includes researching market problems, conducting onsite and virtual visits to client sites, interviewing clients and prospects, attending industry conferences, and researching competing products. The role also involves prioritizing problems to solve, evaluating incoming requests, maintaining a backlog of planned development work, organizing releases of product features, and validating priorities and plans with stakeholders. The Product Owner will design solutions to problems, communicate requirements as epics and stories, consult with designers and engineers, deliver solutions to the market, guide development and testing of new features, and document features and functionality for future reference. Additionally, the Product Owner will demonstrate and train features for stakeholders, validate features with early adopter clients, drive adoption of solutions, measure adoption and usage in the target market, assist in sales demonstrations, and advocate through marketing campaigns and community messaging.