Product Owner - Payments Checkout Team

Tyler Technologies - Park, KS

Full-time

Park, KS

Professional, Scientific, and Technical Services

About the position

The Product Owner for the Payments Checkout Team is responsible for managing product priorities and shaping the future direction of the payment processing and revenue management functionalities. This role involves collaboration with a multi-disciplinary team to deliver high-quality solutions to a diverse customer base, including federal, state, and local agencies. The ideal candidate will work closely with stakeholders to develop a coherent product vision aligned with the company's overall strategy.

Responsibilities

• Research market problems
• Conduct onsite and virtual visits to client sites
• Conduct interviews with clients and prospects
• Attend industry conferences and user gatherings
• Research competing products and organizations
• Prioritize problems to solve
• Evaluate incoming requests, requirements, and suggestions
• Maintain a backlog of planned development work
• Organize releases of product features
• Validate priorities and plans with stakeholders
• Design solutions to problems
• Communicate requirements as epics and stories
• Consult with designers on mockups and prototypes
• Consult with engineers on technical solutions
• Validate designs and requirements with stakeholders
• Deliver solutions to the market
• Guide development and testing of new features
• Document features and functionality for future reference
• Demonstrate and train features for stakeholders
• Validate features with early adopter clients
• Drive adoption of solutions
• Measure adoption and usage in the target market
• Assist in sales demonstrations, webinars, and proposals
• Advocate through marketing campaigns and community messaging
• Participate in Tyler conferences and events

Requirements

• Experience working with local government financial or receivable departments
• Experience with payment collection solutions
• Experience working in a customer-facing role, preferably in gathering requirements for software development
• Understanding of the software development life cycle, especially agile methodologies
• Understanding of software design principles, especially user centered design
• Proficiency communicating in written, verbal, and presentation form
• A track record demonstrating analytical and problem-solving skills, attention to detail, strong time management skills, and the ability to manage multiple work tasks effectively
• Ability to excel independently, as an integrated contributor in a team setting, and as an active participant in a cross-functional setting
• Ability to travel to client sites, conferences, and Tyler offices, as needed