Eaton Corporation - Beachwood, OH
posted 5 months ago
As the Product Owner for Product and Service Management, you will play a pivotal role in leading a team of 5 direct reports and over 40 professionals globally to achieve significant business outcomes across the Eaton enterprise. Your primary responsibility will be to maximize the value of our product and service offerings by effectively creating, prioritizing, and managing the product backlog. This position places you at the forefront of transformational efforts within the Information Technology organization, where you will have the opportunity to develop and communicate a clear product vision and roadmap. You will also define key operational processes that are critical to the success of the business. In this role, you will partner with essential stakeholders and customers to define epics that align with business objectives, guiding the product development lifecycle. This includes defining user stories and ensuring that the voice of the customer is integrated into product processes. You will be responsible for defining and communicating the product vision, roadmap, and epics to meet both customer and business needs. Additionally, you will own the product backlog, managing and prioritizing user stories, continuous improvements, and technical enablers. Your leadership will extend to managing product funding and the allocation of your team's time across full lifecycle activities. You will lead a team of IT professionals, providing coaching to develop and elevate their performance. Collaboration with user experience and engineering leads will be essential to define and prioritize work that aligns with the overall experience strategy and direction. You will also develop and maintain product-specific personas and customer journeys, ensuring that business outcomes and KPIs are well understood and defined in partnership with business stakeholders and customers. Furthermore, you will support the decomposition of epics into features and user stories, define product use cases and acceptance criteria, and take ownership of product governance, including data, policy, cybersecurity, and usage. Continuous process improvement activities across product processes, such as agile scrum and DevSecOps, will also be part of your responsibilities. Gathering the voice of the customer will be crucial to ensure it remains a consistent input into product processes.