Product Owner - ServiceNow Squad

Unclassified - Manassas, VA

Full-time - Mid Level

Manassas, VA

About the position

We're the world's leading provider of secure financial messaging services. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy. We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Nearly five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. The Tooling Services organization is looking for an experienced Product Owner to strengthen and expand their organization in the Service & Asset Management space. As a member of the Tooling Services organization, which is part of the Technology Platform, you will be responsible for the full-service lifecycle of a tooling product/service that meets the customer's needs. You are energized by creating an environment in which people excel and you take responsibility of your own mission with confidence. You will closely collaborate with the customers of your squad to understand the customer needs. You are responsible for defining and prioritizing functional and non-functional requirements (stories) in the Squad Backlog, accepting requirements (stories) as completed and acting as owner of technical product escalations.

Responsibilities

• Ensure timely delivery of projects/products in line with agreed functionality, quality, cost and performance in compliance with company procedures and standards, thereby guaranteeing operational success of the product.
• Deliver SWIFT products with zero defects.
• Define business requirements with the stakeholders and translate those into a project plan with full involvement of the project team.
• Monitor, maintain and report (to team, customers, project office) on the project status on a continual basis and for the duration of the project.
• Make sure the project stays on track by pro-actively controlling actual status of cost, schedule, quality and resources versus plans and by taking corrective action -resolving cross-departmental conflicts.
• Manage project risks (security, resources, budget, quality) escalating issues and making proposals when appropriate.
• Secure optimal resource utilization (staff, infrastructure, budget) and match resource levels to project needs (especially people and infrastructure).
• Define the responsibilities of project members in partnership with line management motivating team members, providing regular feedback, positive recognition, and conducting project appraisal.
• Inform, network and interface with all relevant parties on a needs-basis ensuring they are aware of project progress.
• Study and define, in cooperation with all parties and stakeholders, the feasibility and timeliness in regards to future commitments.
• Contribute to improving the project management methodology by sharing lessons learned.

Requirements

• Bachelor's Degree in IT/Engineering/Science/Economics
• 8 years of relevant experience within the area of IT product development and/or area of similar complexity.
• Ability to deliver results
• Ability to demonstrate operational excellence
• Ability to lead with a team focus
• Ability to communicate effectively
• Ability to build and reinforce customer relationships.

Benefits

• Medical insurance with no premium costs for employees and their families
• Dental insurance
• Vision insurance
• Life insurance
• Retirement plan plus matching 401k
• Competitive base salary and bonus opportunity contingent on personal and company performance.