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Discover Financial Servicesposted 5 months ago
$102,500 - $143,300/Yr
Full-time • Mid Level
Riverwoods, IL
Credit Intermediation and Related Activities
Resume Match Score

About the position

The Product Professional is responsible for maximizing the value of the product resulting from the work of the Team. Product Professionals are at the center of delivering new products and driving innovation on platforms that improve customer experience, meet customer needs, and create business value while prioritizing "what" the team is working on to deliver value to the customer. The Product Professional is a servant leader and not the manager of team members, has well-rounded job knowledge and helps to coach/mentor others on the team. Structure the work for the team and delegates the work. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

  • Builds product backlog, prioritizes its items to achieve Objectives and Key Results (OKRs) and continuously keeps it up to date.
  • Maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.).
  • Ensures product features and processes align with applicable Discover regulatory, compliance, and risk management standards.
  • Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers.
  • Articulates requirements (regulatory, contractual) into use cases, agile stories, and acceptance criteria to ensure compliance.
  • Creates and validates user story acceptance criteria.
  • Leads Agile practices (sprints, planning, execution, and retros).
  • Holds meetings with the product team to continuously update product backlog.
  • Defines functional and non-functional product requirements; ensures completeness; integral and consistent; source of requirements for product team.
  • Executes appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.).
  • Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented.
  • Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.
  • Manages and communicates scope, deliverables, timelines of projects and/or plans through storyboarding and structuring complex information visually.
  • Contributes to the product development and vision by connecting how customer solutions support business goals.
  • Responsible for delivering Minimum Viable Product (MVP).
  • Collaborates with cross-functional teams to support go-to-market strategies.
  • Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible.
  • Partners with vendors and/or cross-functional partners in the evaluation and development.

Requirements

  • Bachelor's degree in Information Technology, Engineering, Business Administration, Finance, Mathematics, Economics, Statistics or related.
  • 4+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry or related.
  • In lieu of education, 6+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry or related.

Nice-to-haves

  • Agile Certification - Certified Scrum Master or Scrum
  • Collaborate with architecture teams and solution designers to ensure technical solutions are in line with the product vision and meet platform requirements such as scalability, security, and compliance.
  • Ability to understand and assess the technical feasibility of the requirements.
  • Preferred to have technical development or Architecture Experience.
  • Preferred to have the ability to understand the open-source code.
  • Experience or understanding of any cloud architecture.

Benefits

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan
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