Discover Financial Services - Riverwoods, IL
posted 5 months ago
The Product Professional is responsible for maximizing the value of the product resulting from the work of the team. This role is central to delivering new products and driving innovation on platforms that enhance customer experience, meet customer needs, and create business value. The Product Professional prioritizes the team's work to ensure value delivery to customers and acts as a servant leader rather than a manager. This position requires a well-rounded job knowledge and the ability to coach and mentor team members. The Product Professional structures the work for the team and delegates tasks effectively. Additionally, this role involves actively managing and escalating risks and customer-impacting issues that arise in day-to-day operations to management. Key responsibilities include building and maintaining the product backlog, prioritizing items to achieve Objectives and Key Results (OKRs), and ensuring that product features and processes comply with Discover's regulatory, compliance, and risk management standards. The Product Professional is also responsible for maintaining key product documentation, articulating requirements into use cases and agile stories, and validating user story acceptance criteria. This role leads Agile practices, including sprints, planning, execution, and retrospectives, and collaborates with cross-functional teams to support go-to-market strategies. The Product Professional is tasked with delivering a Minimum Viable Product (MVP) and fostering a culture of accountability and ownership within the product team.