Product Owner, Web & Mobile App

Edible Arrangements - Atlanta, GA

Full-time - Mid Level

Remote - Atlanta, GA

501-1,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Product Owner for Web & Mobile will lead the redesign, development, and launch of Edible's new web and mobile app platform. This role involves collaborating with cross-functional teams to drive the strategic vision for the mobile app and web applications, ensuring seamless integration with existing technology and enhancing customer experience through a loyalty program.

Responsibilities

• Define and manage the product vision, roadmap, and backlog for the web and mobile app.
• Collaborate with eCommerce, Marketing, Loyalty, Operations, and IT teams to align initiatives with company objectives.
• Work with designers, developers, and QA teams to deliver features that enhance engagement and customer satisfaction.
• Integrate loyalty features into the web and mobile app platforms to drive engagement and retention.
• Lead the transition of the mobile app and web to a new technology stack and content management system.
• Conduct market research and gather customer feedback to prioritize features that optimize user experience.
• Analyze sales and customer behavior data to inform product decisions and optimize performance metrics.
• Lead A/B testing and data analysis to drive continuous improvement in the app experience.
• Identify trends and new opportunities to enhance the web and mobile app.
• Define and track key performance metrics for the web and mobile app, providing updates to stakeholders.

Requirements

• Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
• 3-5 years of experience as a Product Owner in mobile app & web development, eCommerce, or direct-to-consumer industries.
• Proven experience leading the redesign or launch of a mobile app & web platform.
• Strong understanding of mobile app technologies and system integration.
• Experience collaborating with cross-functional teams, including technical and marketing stakeholders.
• Technical proficiency to communicate effectively with development teams.
• Data-driven mindset with the ability to analyze performance metrics.

Nice-to-haves

• Familiarity with agile development methodologies and tools.
• Experience in customer loyalty program development.

Benefits

• Onsite work environment with work-from-home flexibility.
• Healthcare plans including health, dental, and vision insurance.
• 401K Plan and company-paid life insurance.
• Short-term disability and flexible spending account options.
• Paid time off including sick days and holidays.