Product Owner with Salesforce Certification

Bluefish Technologies Limited - Bellevue, WA

Full-time - Mid Level

Bellevue, WA

About the position

The Product Owner with Salesforce Certification will play a pivotal role in driving the product vision and strategy for our Salesforce-based solutions. This position is based in Bellevue, WA, with a hybrid work model requiring three days in the office or the first day onsite. The ideal candidate will have a strong background in IT, with over eight years of progressive experience, including at least five years as an Agile Product Owner or in a similar role for a SaaS product. A Salesforce certification is mandatory, and familiarity with Salesforce, particularly Service Cloud, is highly preferred. In this role, you will be responsible for defining and prioritizing the product roadmap while balancing budget, timelines, and other constraints. You will develop and communicate the product vision, strategy, and roadmap, ensuring alignment with the organization's overall product strategy and business objectives. Your ability to gather valuable inputs and update plans accordingly will be crucial, as will your skills in writing detailed Product Requirements Documents (PRDs) that include use cases, user stories, and acceptance criteria. As a user-focused individual, you will keep the customer at the heart of everything we do, ensuring that product design and interaction meet user needs. You will also be expected to measure product performance and value delivered to clients, adjusting product roadmaps and plans as necessary. Strong problem-solving skills, a data-driven mindset, and excellent communication abilities are essential for coordinating with different teams to achieve our goals. Cross-cultural work experience is preferred, and a Bachelor's degree or higher is required.

Responsibilities

• Being a 'User' focused individual who keeps the customer at the heart of everything we do.
• Defining & prioritizing the product roadmap, while balancing budget, timelines, and other constraints.
• Develop and communicate the product vision, strategy and roadmap, ensuring alignment to the organization's product strategy and business objectives.
• Clearly communicating our strategy and our key metrics in regular product sync-up meetings to business, peers & other interlocked teams.
• Gathering valuable inputs, updating the plans accordingly, and communicating their impact to all the relevant stakeholders.
• Taking initiative for getting the requirements, providing their clear interpretations using user stories.
• Writing product requirements including: Use cases, user stories, and acceptance criteria.
• Proving yourself to be Data driven. Base your decisions on facts rather than opinions.
• Displaying passion about product development and constantly looking for ways to improve it.
• Exhibiting strong problem-solving skills and willingness to roll up one's sleeves to get the job done.
• Measures product performance as well as value delivered to clients and adjusts product roadmaps and plans where necessary.
• Being skilled at working effectively with cross functional teams in a matrix organization.
• Keeping an open mind and be a team player with excellent communication skills.

Requirements

• 8+ years of progressive career in IT.
• 5+ years' experience as an Agile Product owner, or equivalent experience as a Business Analyst or Product Owner for a SaaS product.
• Any one Salesforce certification is must.
• Experience with Salesforce is essential, experience in Service Cloud is a preference.
• Should have a deep understanding of Salesforce's capabilities and features and you keep up to date on new features and functionality that gets released.
• Good product design and interaction design skills.
• Should be able to write a detailed Product Requirements Doc.
• Problem solving skills - be able to break down high level requirements into actionable tasks.
• Pay attention to user experience and details.
• Good data analyzing skills.
• Be familiar with data driven product optimization.
• Positive, willing to solve complex problems.
• Good communication skills should be able to coordinate different teams to achieve the goal.
• Cross culture work experience is preferred.
• Bachelor's degree or above.