Product Owner with Salesforce

Cloud Bigdata Technologies Group - Bellevue, WA

Full-time

Bellevue, WA

About the position

The Product Owner with Salesforce will play a pivotal role in ensuring that the product development process is user-focused and aligned with the organization's strategic goals. This position requires a deep understanding of Salesforce capabilities, particularly in the context of Service Cloud, and the ability to translate high-level requirements into actionable tasks. The ideal candidate will have a strong background in Agile methodologies, with at least 5 years of experience as a Product Owner or Business Analyst for SaaS products. The role involves defining and prioritizing the product roadmap while balancing budgetary constraints and timelines. The Product Owner will be responsible for developing and communicating the product vision, strategy, and roadmap, ensuring that all stakeholders are aligned with the organization's objectives. In this role, the Product Owner will gather valuable inputs from various stakeholders, update plans accordingly, and communicate the impact of these changes. They will take the initiative to gather requirements and provide clear interpretations through user stories. The ability to write detailed Product Requirements Documents (PRDs) is essential, as is a data-driven approach to decision-making. The Product Owner will measure product performance and value delivered to clients, adjusting product roadmaps and plans as necessary. Strong problem-solving skills and a willingness to collaborate with cross-functional teams in a matrix organization are crucial for success in this position. The candidate should also possess excellent communication skills to effectively coordinate with different teams and ensure that the customer remains at the heart of all product development efforts.

Responsibilities

• Being a 'User' focused individual who keeps the customer at the heart of everything we do.
• Defining & prioritizing the product roadmap, while balancing budget, timelines, and other constraints.
• Develop and communicate the product vision, strategy and roadmap, ensuring alignment to the organization's product strategy and business objectives.
• Clearly communicating our strategy and our key metrics in regular product sync-up meetings to business, peers & other interlocked teams.
• Gathering valuable inputs, updating the plans accordingly, and communicating their impact to all the relevant stakeholders.
• Taking initiative for getting the requirements, providing their clear interpretations using user stories.
• Writing product requirements including: Use cases, user stories, and acceptance criteria.
• Proving yourself to be Data driven. Base your decisions on facts rather than opinions.
• Displaying passion about product development and constantly looking for ways to improve it.
• Exhibiting strong problem-solving skills and willingness to roll up one's sleeves to get the job done.
• Measures product performance as well as value delivered to clients and adjusts product roadmaps and plans where necessary.
• Being skilled at working effectively with cross functional teams in a matrix organization.
• Keeping an open mind and be a team player with excellent communication skills.

Requirements

• 8+ years of progressive career in IT.
• 5+ years' experience as an Agile Product owner, or equivalent experience as a Business Analyst or Product Owner for a SaaS product.
• Any one Salesforce certification is must.
• Experience with Salesforce is essential, experience in Service Cloud is a preference.
• Should have a deep understanding of Salesforce's capabilities and features and you keep up to date on new features and functionality that gets released.
• Good product design and interaction design skills.
• Should be able to write a detailed Product Requirements Doc.
• Problem solving skills - be able to break down high level requirements into actionable tasks.
• Pay attention to user experience and details.
• Good data analyzing skills.
• Be familiar with data driven product optimization.
• Positive, willing to solve complex problems.
• Good communication skills should be able to coordinate different teams to achieve the goal.
• Cross culture work experience is preferred.
• Bachelor's degree or above.