Product Owner

Encora Digital - Scottsdale, AZ

Full-time - Mid Level

Scottsdale, AZ

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

As a Product Owner at Encora, you will serve as a crucial link between high-tech clients and the global delivery teams, ensuring that client visions are translated into actionable plans for software development projects. Your role involves understanding client products and strategies, facilitating communication, and driving project execution with precision and innovation.

Responsibilities

• Develop deep understanding of assigned clients' products, strategies, and engineering goals
• Act as the main facilitator for gathering, clarifying, and documenting detailed requirements from American client stakeholders
• Develop and maintain strong relationships with key client stakeholders
• Conduct discussions with client representatives to ensure that all technical needs and business objectives are fully understood and accurately conveyed to the development team
• Translate complex business needs into clear, actionable technical specifications and communicate them to Encora's Global Delivery teams
• Develop and monitor metrics to assess the project's health
• Actively identify and suggest enhancements to both processes and products
• Manage escalation paths for technical or communication issues that could impact project timelines or quality, ensuring swift problem resolution.

Requirements

• Previous experience in software development, engineering, or a technical role, providing insight into project workflows and technical challenges
• Familiarity with software development processes, including Agile, and proficiency with tools like JIRA, Confluence, and Trello
• Experience managing projects or coordinating across cross-functional teams with attention to deadlines, deliverables, and project milestones
• Having a clear e-QIP (also known as e-APP) in addition to the basic ISAR is highly desirable
• Previous experience working with software development teams in Latin America.