Product Owner

$90,000 - $105,000/Yr

Jobot - Charlotte, NC

Full-time - Mid Level

Remote - Charlotte, NC

Administrative and Support Services

About the position

The Product Owner will play a crucial role in shaping the strategic direction of the company by researching and developing requirements for new features and enhancements to existing product suites. This fully remote position requires a collaborative individual who is comfortable with technology and can effectively manage processes to align teams and stakeholders with the product vision.

Responsibilities

• Develop an intimate knowledge of current business processes and systems
• Create and execute elements of the product roadmap, facilitating collaboration with internal stakeholders and other product managers
• Create, manage, and communicate project plans that include timelines, risk logs, dependency logs, issue logs, and pre-delivery change requests
• Write user stories and acceptance criteria that include identification of customer use cases, edge cases, dependencies, and acceptance criteria, including non-functional requirements
• Validate acceptance criteria and accept completed work
• Collaborate with colleagues to continually mature the backlog based on a keen understanding of business value, ensuring that the team has an adequate number of high-value tasks in each sprint
• Prioritize and make tradeoff decisions to ensure maximum impact and business value can be realized from the CRM Platform investment
• Assist the software development team in meeting objectives by actively mitigating roadblocks impacting the successful completion of release/sprint goals
• Keep stakeholders informed of the status and frequently seeks feedback throughout the development process
• Act as a strong support to Operations team managers through effective problem-solving, collaboration, and communication strategies
• Work with operations teams to ensure the successful launch of new platform features
• Educate and evangelize to other teams on how product capabilities can be used
• Ensure that products are legally compliant and that processes are updated as the regulatory landscape evolves

Requirements

• Five (5) years of experience and a track record of success directing the efforts of developers building and shipping application software that encompass an end-to-end experience within a large-scale, ambiguous domain
• Experience in going through a full product lifecycle, integrating customer feedback into product requirements, and driving prioritization and pre/post-launch execution
• Demonstrated ability to handle multiple conflicting priorities and deadlines without compromising quality
• A high degree of proficiency in prototyping and iterative development
• Experience driving complex projects or programs with multiple competing stakeholders
• An excellent eye for detail and a demonstrated obsession with building great user experiences
• Ability to work with ambiguity and be flexible/nimble
• An inclination toward communication, inclusion, and visibility
• Excellent written and verbal communication skills
• Comfortable with continuous learning and able to roll with changes
• Overall understanding of technologies used in the product, including PHP, AngularJS, Bootstrap, and GitHub. Hands-on development experience using these technologies is required
• Minimum internet speed of 25 Download/10 Upload

Benefits

• Excellent Compensation with Bonus paid out quarterly
• Health benefits
• 401k + 6% Company Match program (fully vested in two years)
• Education reimbursement
• Generous PTO package
• Fully remote work environment