The Product Owner role at Wisestep-Inc is a pivotal position that requires a deep understanding of the Transportation, Retail, and Distribution domains. The successful candidate will work closely with stakeholders to comprehend their business process requirements and assist them with enhancement requests for ServiceNow. This role involves authoring features and user stories with detailed acceptance criteria that address the business problems faced by stakeholders. The Product Owner will collaborate with delivery teams and business analysts to translate these business requirements into a workable product backlog, ensuring that the development team has a clear understanding of what needs to be built. In addition to managing the product backlog, the Product Owner will partner closely with Scrum Masters and Project Managers during sprint planning. This includes prioritizing stories that deliver the highest business value and align with enterprise standards and business roadmaps. The role requires effective collaboration with team members, business stakeholders, and leadership to resolve issues and ensure that the solutions developed meet the needs of the business. The Product Owner will also be responsible for determining the scope of work, estimating effort, and defining the duration of development activities. The position demands a strong focus on designing solutions that meet business requirements, working in close coordination with architects and delivery leads to drive these solutions to production. The Product Owner will own and update sprint goals, collaborate with the agile team to prepare estimates for user stories, and conduct formal reviews and acceptance of user stories implemented by the agile team within a sprint. Additionally, the role involves driving user acceptance testing (UAT) activities with support from both business and technology team members, providing daily support to the application and product platform, and maintaining a deep understanding of the current and future capabilities of the ServiceNow platform. A commitment to continuous process improvement and participation in team planning and activities to enhance skills, knowledge, and quality of work is essential. The Product Owner must also understand and adhere to the company's Mission Statement and Code of Ethics.