Nelnet - Imperial, NE
posted 3 months ago
Nelnet Business Services (NBS), a division of Nelnet, Inc., is seeking a Product Owner II to coordinate product development, release planning, and manage the overall successful delivery of new and existing products. This role is crucial in ensuring that our products meet market expectations and align with company objectives. The Product Owner will work closely with agile development teams to create use cases, requirements, and estimations, which are essential for the successful execution of product strategies. In this position, the Product Owner will be involved in documenting release notes and managing the analytics behind the customer's journey through our products. A significant part of the role includes validating UX mocks and early-stage simulations with clients to ensure that the product design meets user needs. The Product Owner will also collaborate with other departments and the product manager to provide content for sales, user training, and documentation tools, ensuring that all client documentation is updated and effective, including release notes and roadmaps. Additionally, the Product Owner will launch new products with assistance from the Product Manager and will work directly with clients to manage a client feedback tool, ensuring that the voice of the customer is heard and integrated into each product. The role also involves studying and reporting on product analytics and serving as a resource for onboarding new team members. This position is integral to the success of our product offerings and the satisfaction of our clients.