Product Owner

Deluxe - Calabasas, CA

Full-time - Mid Level

Calabasas, CA

Printing and Related Support Activities

About the position

The Product Business Analyst 4 role is a critical position within the product management team, focusing on the day-to-day execution of product development initiatives. This role serves as a Subject Matter Expert (SME) in market research and customer needs analysis, ensuring that the product development aligns with customer expectations and market demands. The individual in this position will be responsible for writing user stories for the most complex customers, managing the product backlog, and prioritizing tasks based on stakeholder input and business needs. In this role, the Product Business Analyst will document epics and user stories, eliciting high-level requirements through various methods such as interviews, document analysis, and business process descriptions. They will act as a liaison between the Product Management and Product Development teams, clarifying and elaborating on user stories as needed, and providing feedback on work in progress and completed user stories. The analyst will also participate in the development and management of the product roadmap, ensuring that the product backlog is maintained and prioritized effectively. Collaboration with stakeholders, particularly development teams, is essential for communicating, prioritizing, and estimating product requirements. The analyst will participate in formal grooming and planning sessions for new features, enhancements, and bug fixes. Additionally, mentoring and coaching less experienced team members will be part of the responsibilities, fostering a culture of growth and development within the team.

Responsibilities

• Document epics and write user stories for the most complex and largest customers.
• Elicit high-level requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, business analysis, task and workflow analysis, and/or viewpoints.
• Act as a SME liaison between the Product Management and Product Development Team to guide the PD team and ensure business needs are being conveyed and met.
• Participate as a SME in the development and management of the product roadmap.
• Maintain prioritization of the product backlog.
• Partner with stakeholders, especially development teams, to communicate, prioritize, and estimate product requirements.
• Participate in formal grooming and poker planning sessions required for new features, enhancements, and bug fix work efforts.
• Mentor and coach less experienced team members.

Requirements

• Bachelor's degree and 5 years of experience or High School diploma/GED and 9 years of experience.
• Expert level knowledge of all aspects of agile methodology.
• Subject Matter Expert in Market Research and customer needs analysis.
• Proven track record in driving critical projects to successful implementation on time and on budget.
• Experience creating user stories and documenting epics.
• Experience in performing complex analytical work through robust data models.
• Knowledge and use of behavioral analysis tools to understand user experience across different landscapes.
• Experienced in analyzing data sets, creating flow diagrams, preparing high-level summaries, and workflows.
• Experience working with management to improve operating procedures, reduce costs, and eliminate inefficiencies.
• Experienced in quality assurance and usability testing.

Nice-to-haves

• 8 years in a Business Analyst or Product Analyst role.
• Ability to work through ambiguity.
• Team Development and Motivation.
• Product Lifecycle Management.
• Customer Centricity.
• Digital IQ and Technology Transistor.
• Analytical Judgement.
• Accountability and Initiative.
• Excellent Communication and Collaboration skills.
• Results Driven.
• Proven experience collaborating with UX design.
• Proven experience managing vendor relationships.
• Proven experience managing internal and external integration partners.
• Proven experience managing customer support product escalations.
• Strong written and verbal communications skills.
• Business case development and strong presentation skills.
• Ability to conduct cost/benefit analyses.