Product Owner

Royal Caribbean Cruises - Miami, FL

Full-time - Mid Level

Miami, FL

Administrative and Support Services

About the position

The Product Owner is responsible for working with senior management to set the strategy, vision, and roadmap of one or two products, ensuring alignment with business goals and objectives. This role involves creating and maintaining a product backlog, prioritizing tasks, driving the completion of Minimum Viable Products (MVPs), and evaluating the delivery by agile teams to ensure impeccable features and functionality. As the owner of at least one critical software product and/or project, the Product Owner collaborates closely with various roles from Delivery, Product, Engineering, Architecture, Infrastructure, and Security. This position supports the creation of all product owner deliverables to ensure alignment with best practices and the company's technology vision. The Product Owner is viewed as a subject matter expert in their product field and a role model of corporate culture, requiring strong interpersonal and teamwork skills. The role reports to a product manager.

Responsibilities

• Work with the product manager to understand customer expectations, requirements, and business values for platform features.
• Develop a feature-based roadmap, objectives, and milestones with involvement from all relevant stakeholders to ensure technical feasibility and alignment with the product technology roadmap.
• Coordinate communications between the scrum team and stakeholders, conducting milestone demonstrations with stakeholders.
• Write epics and user stories with acceptance criteria for the scrum team backlog.
• Write user stories with sufficient details for the scrum team to size the effort.
• Drive definition of the Minimal Viable Product (MVP) based on business and strategic measures.
• Manage scope, groom, and prioritize one or two team backlogs on a regular basis.
• Provide guidance to the scrum team during sprint planning and verify accurate documentation and communication of product/application decisions and strategies.
• Review and accept or reject user story completion based on acceptance criteria.
• Identify, address, track, and manage risks, and escalate when necessary in collaboration with the Delivery Lead.
• Work with program and engineering managers to communicate project statuses and risks.
• Identify and manage cross-team dependencies to prevent impediments and foster collaboration.
• Leverage JIRA, Confluence, and other tools to provide metrics and reports for sprint and project management.
• Lead, coach, and mentor other product analysts and promote a culture of innovation.
• Remain current with business industry and operational trends to advise and advocate solution approaches for systems and applications to meet growing business needs.
• Perform other duties as required.

Requirements

• Requires a Bachelor's degree or higher in Computer Science, Information Technology, or any related discipline.
• 5+ years of work experience as a Product Owner.