Product Performance Analyst

$72,542 - $102,258/Yr

Government Employees Health Association - Lee's Summit, MO

Full-time - Mid Level

Remote - Lee's Summit, MO

1,001-5,000 employees

Insurance Carriers and Related Activities

About the position

The Product Performance Analyst at GEHA plays a crucial role in driving the strategic direction and enhancement of product offerings through detailed analysis of product performance, customer segmentation, and historical trends. This position requires a sophisticated understanding of actuarial principles and superior analytical skills, focusing on identifying growth opportunities and implementing data-driven product improvements. The analyst will work closely with Product Owners and cross-functional teams to translate complex datasets into actionable strategies, significantly influencing product development and positioning.

Responsibilities

• Analyze product performance data to identify trends, strengths, and areas for improvement.
• Develop and refine customer segmentation models to better understand customer behavior and preferences.
• Examine historical performance data and market trends to anticipate future product needs and opportunities for innovation.
• Lead comprehensive analyses on product performance using advanced statistical and actuarial methods.
• Collaborate with Product Owners and cross-functional teams to integrate data-driven insights into product development processes.
• Develop comprehensive reports and presentations to communicate key findings and recommendations to senior management.
• Design and implement analytical frameworks and dashboards for ongoing monitoring of product metrics.
• Mentor and guide junior analysts, fostering a culture of analytical excellence.

Requirements

• Bachelor's degree in Statistics, Economics, Actuarial Science, or a related field.
• 3+ years of experience in product analysis, preferably within a healthcare or related industry.
• Proficiency in data analysis tools (e.g., SQL, R, Python) and statistical techniques, including forecasting and predictive analysis.
• Strong understanding of actuarial principles and their application to product performance evaluation.
• Excellent critical thinking skills and the ability to translate complex data into actionable insights.
• Experience with customer segmentation and analysis of historical data trends.
• Effective communication skills for collaborating with Product Owners and cross-functional teams.

Nice-to-haves

• Advanced degree in a relevant field.
• Experience in the health benefits industry or a related field.
• Experience with medical claims analysis and reporting.
• Familiarity with product management methodologies and frameworks.
• Strong strategic thinking and problem-solving abilities.
• Familiarity with Agile/Scrum methodologies.

Benefits

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan with company match
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program