Product Quality Engineer, Amazon Robotics

Amazon - North Reading, MA

Full-time - Mid Level

North Reading, MA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? If you answered yes to any of these questions, you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting-edge advances in robotics and software to solve real-world challenges that will transform our customers' experiences. We invent and deliver improvements every day. We will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling, and fun. The Amazon Robotics (AR) Global Operations organization manufactures high-quality robotics for design centers across Amazon. It's a fast-paced operation that works cross-functionally with teams across Amazon globally. The Advanced Product Quality Engineering (APQE) team is a multi-disciplinary organization that does Quality Engineering and Quality Systems Management across AR's Global Enterprise. This position will report to the Quality Engineering Manager. We are actively seeking a talented and motivated engineer with a proven track record of implementing Quality Engineering principles in New Product Introduction (NPI) and sustaining products. You will be working with cross-functional teams that engage in product development for both internal and external manufacturing operations.

Responsibilities

• Actively foster a culture of inclusion.
• Engage with internal and external business partners to deliver key artifacts such as DFMEA, PFMEA, DFX, New Unique and Different (NUD), and MAP.
• Embed with Hardware, Manufacturing, and Test Engineers in defining success criteria for early production builds in new programs.
• Represent quality and report status and risk mitigation in NPI Program Reviews.
• Partner with peer teams such as Manufacturing, Supply Chain, and Test Engineering to drive data-driven risk mitigation/strategy.
• Manage NPI quality program schedule and respective engagement planning.
• Define NPI quality deliverables and deliver in collaboration with stakeholders in Supply Chain, Hardware Engineering, Manufacturing, Deployment, and Global Support Services.
• Participate in NPI phase gate reviews to ensure quality requirements are met.
• Conduct supplier assessments for key suppliers to identify risks and implement supplier development plans.
• Define APQP/PPAP strategies, review and approve related documents (D/PFMEA, Control plan, FAI, Process capability studies, etc.).
• Conduct failure analysis, root cause investigations, and implement corrective actions to improve product quality.
• Contribute to lessons learned and process improvements.

Requirements

• Bachelor's degree in mechanical, electrical, computer science or related engineering field.
• 5+ years of experience in applying Quality Engineering principles like APQP, PPAP, DFX, and FMEA in new product introduction.
• Strong process improvement mindset for Agile environments, passion for quality.
• Excellent business communication skills, and the ability to communicate effectively with both technical and non-technical stakeholders.
• Able to write clear and persuasive papers.
• Able to operate in a highly ambiguous environment.

Nice-to-haves

• Advanced degree(s) in Engineering and/or Business/MBA.
• Technical expertise in Mechanical and Electrical components common in Robotics (i.e., DC motors, PCBAs, metal fabrication, gears/bearings, sensors, vision systems, etc.).
• Technical / Engineering Program Management Experience.
• Multi-industry and/or consulting experience in applicable industries (Automotive, Aerospace, Medical Device, etc.). Startup experience is a plus.
• Six Sigma Green belt.
• ASQ Certified Quality Engineer (CQE).
• Familiar with ISO 9001 Quality Management System Standards.
• Experienced in statistical data analysis.

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan