Product Reliability Engineer

Palantir Technologies • New York, NY

382d • $140,000 - $140,000

About The Position

The Product Reliability Engineer (PRE) role at Palantir focuses on ensuring the stability and availability of the company's products. PREs are responsible for triaging and resolving technical issues, collaborating with various teams to enhance product reliability, and developing automated solutions to prevent future incidents. This position requires a proactive approach to problem-solving and a deep understanding of Palantir's products and processes.

Requirements

• Background in Computer Science, Engineering, Information Systems, or other technical field.
• Willingness and interest to travel to other Palantir locations as needed.

Nice To Haves

• Experience coding with Java, Go and/or web technologies (e.g. HTML, CSS, JavaScript, Python/Ruby, Django/Flask/Ruby on Rails, etc.) is a plus.
• Experience with distributed computing systems and/or cloud infrastructures (e.g. Spark, Hadoop, YARN, Kubernetes, AWS, etc.) is a plus.

Responsibilities

• Develop a deep understanding of Palantir's products and processes.
• Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers.
• Diagnose, resolve, and prevent issues encountered in the field.
• Reduce the operational overhead of Palantir's products and leverage data to understand the largest sources of reliability risk.
• Deliver end-to-end improvements to stability by proactively preventing issues via telemetry and automation and directly reducing the need for reactive support.
• Make data-driven decisions about investments in stability and reliability.
• Take part in a 24/7 on-call rotation responsible for coordinating Palantir's response to mission-critical incidents, ensuring efficient resolution with minimal customer impact.

Benefits

• Medical, dental, and vision insurance for employees and eligible dependents.
• Basic life, AD&D, and disability insurance coverage.
• Commuter benefits.
• Relocation assistance.
• Take what you need paid time off, not accrual based.
• 2 weeks paid time off built into the end of each year (subject to team and business needs).
• 10 paid holidays throughout the calendar year.
• Supportive leave of absence program including time off for military service and medical events.
• Paid leave for new parents and subsidized back-up care for all parents.
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation.
• Stipend to help with expenses that come with a new child.
• Enrollment in Palantir's 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: No Education Listed