Product Sales Agent

$41,600 - $41,600/Yr

Vail Resorts - Telluride, CO

Part-time,Full-time - Entry Level

Telluride, CO

Amusement, Gambling, and Recreation Industries

About the position

The Ticket and Product Sales Agent role at Vail Resorts is designed for individuals who are passionate about providing exceptional guest service while facilitating the sale of various resort products and services. This position is integral to the guest experience, requiring effective communication and a high comfort level with technology. Agents will work in various locations throughout the resort, contributing to a fun and professional work environment.

Responsibilities

• Work in contact centers, ski school locations, ticket/pass offices, and throughout the resort to deliver an exceptional guest experience.
• Communicate with guests via phone and email.
• Accurately and efficiently explain and process all resort products and services.
• Complete daily end of shift POS/register audits.
• Contribute to a fun, professional, and caring work environment.
• Work in a fast-paced environment while delivering exceptional experiences.
• Perform other duties as assigned.

Requirements

• Ability to stand or sit for extended periods of time.
• Able to work outside in a winter environment.
• Comfortable working indoors for extended periods of time.
• High School Diploma.
• Ability to lift 25lbs.
• Must be able to communicate fluently in English.
• Ability to work weekends and holidays.
• Ability to maintain a professional presence in the workplace and adhere to appearance standards.

Benefits

• Free passes for employees and discounted lift tickets for friends and family.
• Free ski lessons for employees.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development opportunities.
• Referral Program.