Product Sales Assistant Manager

Vail Resorts - Keystone, CO

Full-time - Entry Level

Keystone, CO

Amusement, Gambling, and Recreation Industries

About the position

The Product Sales Assistant Manager at Vail Resorts is responsible for overseeing product and service sales operations, ensuring exceptional guest experiences while managing a team. This role emphasizes staff development, operational efficiency, and adherence to company policies, all while fostering a positive work environment in a dynamic mountain resort setting.

Responsibilities

• Manage daily operations of product sales including collaboration with other departments; provide front line support as necessary
• Maintain knowledge of and adhere to all applicable laws, regulations, and company policies
• Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
• Assist with hiring, support, training, and scheduling of product sales team members
• Receive and assess guest questions, comments and complaints providing timely resolutions
• Monitor and maintain sales facilities, equipment, inventory, payroll, and budgets
• Participate in leadership forums providing feedback and input on product sales operations, training, and continuous improvement opportunities
• Other duties as assigned

Requirements

• High School Diploma or GED Equivalent required; some college preferred
• 3-5 years of supervisory experience in a related field preferred
• Strong computer skills including Microsoft applications
• Must be able to communicate fluently in English
• Ability to sit or stand for extended periods of time
• Flexibility to work both inside and outside with exposure to the elements
• Ability to work a flexible schedule including nights, holidays, and weekends

Benefits

• Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans