Product Specialist, Inside Sales Rep

Ceco Environmental Corporation - Clearwater, FL

Full-time - Entry Level

Onsite - Clearwater, FL

Fabricated Metal Product Manufacturing

About the position

The Product Specialist, Inside Sales Representative at CECO will focus on supporting the growth initiatives for Kemco's Aftermarket business segment, specifically targeting spare, replacement, and upgrade parts solutions. This role involves maintaining and expanding customer relationships, driving sales through both inbound and outbound activities, and serving as a subject matter expert in Industrial Solutions equipment.

Responsibilities

• Maintain, develop and expand relationships with existing customer portfolio.
• Grow Industrial Solutions portfolio to achieve and exceed bookings and revenue targets through outbound and inbound call activities.
• Build and maintain a balanced funnel of sales prospects to drive bookings and grow revenue.
• Serve as a subject matter expert for Industrial Solutions equipment.
• Handle technical support questions from new and existing customers.
• Collaborate with Engineering and Outside Sales on new product applications and cross-sell opportunities.
• Provide customer support via the web and by phone.
• Consult with customers on current and future projects.
• Assist with implementation and start-up of new equipment to ensure quality.
• Utilize Salesforce to track the sales pipeline to meet and exceed sales targets.
• Quote prices and manage quote follow-up activities.
• Coordinate the fulfillment of customer requirements (technical support, training, sales collateral, etc.).
• Partner with Customer Service to provide best-in-class service to customers.
• Develop and maintain a thorough knowledge of products and services to provide accurate and detailed information to customers.
• Other job duties as assigned.

Requirements

• BS degree in Science, Engineering, Business, or Equivalent Experience.
• 1-2 years of sales experience.
• Experience in project lifecycle process for projects in manufacturing.
• Familiarity with Contract negotiation and legal language.
• Strong computer skills including Microsoft Office.

Nice-to-haves

• 1-2 years selling filtration equipment, capital equipment (air handling, test equipment), or construction projects into industrial markets.
• Technical background with a basic understanding of air handling, filtration, purification, and HVAC system design preferred.
• Experience with Salesforce is desired.

Benefits

• Variety of medical insurance plans with dental and vision coverage.
• Employee 401(k).
• Tuition reimbursement.