Product Specialist

$50,000 - $60,000/Yr

Monaco Ford - East Lyme, CT

Full-time - Entry Level

East Lyme, CT

About the position

The Product Specialist at Monaco Ford is a full-time role focused on enhancing the car buying experience for customers. This position involves understanding customer needs, recommending suitable Ford vehicles, and providing detailed information about product features and benefits. The role is non-commission based, offering a stable salary and opportunities for advancement within the dealership.

Responsibilities

• Engage and build relationships with customers to understand their vehicle needs and preferences.
• Demonstrate extensive knowledge of Ford products and services and effectively communicate their features and benefits to customers.
• Conduct thorough vehicle presentations and test drives to highlight the unique selling points of Ford vehicles.
• Complete customer paperwork and ensure all necessary documents are signed and submitted accurately.
• Follow up with customers after the sale to ensure satisfaction and build long-term relationships.
• Consistently meet or exceed individual and dealership sales goals.
• Attend training and stay updated on Ford product knowledge and competitive offerings.

Requirements

• Previous automotive experience a plus, but not required. We will train you!
• Strong communication and interpersonal skills.
• Ability to build relationships and provide exceptional customer service.
• Motivated and self-driven with a strong desire to succeed.
• Enthusiastic and eager to learn about the automotive industry and provide insight to prospective customers.
• Valid driver's license and clean driving record.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance