Product Specialist

Mayer And Company - Richmond, VA

Full-time - Mid Level

Richmond, VA

Professional, Scientific, and Technical Services

About the position

The Product Specialist at Rexel USA is responsible for supporting outside sales efforts by promoting the company's electrical products to potential customers. This role involves building strong customer relationships, understanding product features and benefits, and addressing customer inquiries. The Product Specialist aims to identify customer needs and recommend suitable products, while also conducting product demonstrations and presentations.

Responsibilities

• Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages.
• Stay updated on industry trends and market dynamics related to the products.
• Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings.
• Conduct product demonstrations and presentations to showcase the value proposition of the products.
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region.
• Build and maintain strong relationships with customers by providing exceptional service and support.
• Understand customer needs and recommend appropriate products to meet those needs.
• Address customer inquiries, concerns, and objections in a timely and professional manner.
• Present proposals to all levels of leadership and technical audiences.
• Develop and maintain strong relationships with key suppliers.
• Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge.
• Assist branches and customers with product, technical support, and training.
• Analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team.

Requirements

• High School Diploma/GED required.
• 4+ years of sales experience required.
• Electrical distribution industry or related experience required.
• Product and application knowledge required.
• Ability to effectively communicate with outside sales staff, customers, and co-workers to satisfy job requirements.
• Ability to prioritize and organize job tasks.
• Ability to perform mathematical calculations required to accurately complete assigned tasks.
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.
• Customer oriented and motivated with excellent communication, organization and problem-solving skills.
• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word.

Nice-to-haves

• Experience with product demos
• Strong organizational skills
• Ability to work in a team-based environment

Benefits

• Commuter assistance
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Vision insurance
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Life insurance
• Pet insurance