Product Strategy Business Analyst

Bank of America - Chandler, AZ

Full-time - Mid Level

Chandler, AZ

Credit Intermediation and Related Activities

About the position

The Technology Initiative Lead role within the EIT Data Infrastructure & Strategic Initiative team at Bank of America is crucial for enhancing the Bank's technology stack and ensuring effective management of technology solutions. This position focuses on modernizing technology processes, managing access controls, and aligning technology initiatives with business strategies. The role requires collaboration with various teams to drive innovation and improve operational efficiency while ensuring compliance and security in technology operations.

Responsibilities

• Prepare cost/benefit analysis for technology updates versus new technology adoption.
• Identify opportunities to develop reusable technology components and design patterns to drive efficiency.
• Manage access control and user permissions across various platforms to ensure secure and compliant operations.
• Manage and prioritize the portfolio level backlog, ensuring alignment with strategic goals and optimizing resource allocation.
• Collaborate with the Application Manager, Product Manager, and Business Analyst to ensure that test plans validate end-user requirements.
• Partner with Technology and Change Management teams, providing operational, data sourcing, and technology infrastructure support.
• Monitor and communicate the downtime of all technology platforms for upcoming releases.
• Monitor the existing Infrastructure Health dashboard and report anomalies.

Requirements

• Prior experience as a Product Strategy Lead and/or Business Analyst with a proven ability to solve complex business problems.
• Solid technical background with a strong understanding of the Software Development Life Cycle (SDLC).
• Bachelor's degree or above in fields including Computer Science, Engineering, Mathematics, Statistics, Operations Research, or Business Administration.
• 3+ years of relevant work experience (or holds a PhD).
• Strong technical expertise in software development and process automation.
• Ability to develop and troubleshoot SharePoint lists and workflows.
• Proficient in SharePoint designer workflows, InfoPath, and SharePoint permission structures.
• Proven experience in managing and prioritizing portfolio level backlog work to align with strategic goals.
• Excellent planning and risk management skills, with a focus on meeting project goals within budget and timelines.
• Strong relationship-building skills and the ability to influence key stakeholders.
• Strategic thinking with the ability to understand and address complex business challenges.
• High level of ownership and accountability for delivering quality work.
• Proven experience in managing access controls and user permission across multiple applications and platforms.
• Ability to balance multiple priorities and meet strict deadlines.
• Excellent written and verbal communication skills; with the ability to articulate complex messages in easy-to-understand language.
• Detail-oriented and well organized.

Nice-to-haves

• Experience with process automation and handling various data types, including structured data in relational databases and Hadoop, as well as unstructured/semi-structured data.
• Expertise as a technology architect addressing complex business problems involving different applications.
• Experience managing large data sets utilizing tools such as Hadoop or Trino.
• Experience building container-based platforms.
• Experience in building scalable platforms which efficiently use hardware across multiple different platforms.
• Knowledge of emerging technology trends and solutions.
• Ability to work effectively within a cross-functional team environment.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.
• Opportunities for learning and career growth.
• Flexible work options depending on the role.